The Importance Of Obtaining A College Education Essay

1623 Words Apr 26th, 2015 null Page
I know the importance of obtaining a college education, but more exciting to me were the on the job opportunities to improve processes within the department. The flexibility of my team lead position at Mass. Eye & Ear was what really helped me thrive; I saw a problem, I came up with a solution and produced results. I understand the implications of new information for both current and future problem-solving and decision-making. I created flow charts for team members to demonstrate their daily tasks effectively. I created e-mail templates and documents for the team to streamline their processes. I used a range of tools such as Microsoft Word and Excel to execute my ideas.
One of the most critical tasks I had to resolve was coming up with a solution for tracking productivity standards. I created excel spreadsheets that employees would input their data into, which was tied to formulas that summarized an employee’s daily target goals into concrete statistics. It also tracked weekly, monthly and quarterly goals to help determine performance reviews which affected pay raises. The formulas were protected so they couldn’t be tampered with; it had a comment box for an employee to leave an explanation about their daily stats and had an option to check if they had paid time off for that day. By the end of the week, it had a built in function so that the spreadsheet would be e-mailed directly to me, with a predetermined subject line and message in the body of the e-mail, and would…

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