The Importance Of Non Verbal Communication

1268 Words 6 Pages
Non Verbal Communication
Our nonverbal communication, being our facial expressions, gestures, eye contact, posture, and tone of voice speak volumes. The ability to understand and use nonverbal communication, or body language, is a powerful tool that can help you connect with others, express what you really mean, and also decipher valuable information from others. When we interact with others, we continuously give and receive wordless signals. All of our nonverbal behaviours; the gestures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact we make all send strong messages. These messages don 't stop when you stop speaking either. Even when you 're silent, you 're still communicating nonverbally. The
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Open questions allow a party to communicate his or her perception of the situation. Open questions can have two major impacts on the process. They can encourage the parties to engage the conflict and can empower the parties to craft their own unique solutions. These types of questions are considered appropriate or "process enhancing" because they encourage the parties to open up, express the facts of the conflict, and articulate their feelings. Sometimes in replying to open questions, the party (possibly for the first time) is able to express his or her emotions regarding the conflict. In practice, using broader questions at the beginning of mediation encourages constructive venting to occur in a timely way, just as narrowing the questions during the final stages can minimize the likelihood of a destructive …show more content…
The idea behind reframing is to change the conceptual or emotional setting or viewpoint in relation to which a situation is experienced and to place it in another frame which fits the facts of the same concrete situation equally well, or even better, and thereby changes its entire meaning. Further, it has been stated that our experience of the world is based on categorization of the objects of our perception into classes, and that once an object is conceptualized as the member of a given class, it is extremely difficult to see it also as belonging to another class. With reframing, once we see alternative class memberships, it is difficult to go back to our previously limited view of reality. Reframing allows an idea or object to be thought of as fitting into a different

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