• Developing an effective rewards system tied to performance and the company’s strategic goals. Rewards need to be memorable to employees and should tap into both rational and emotional drives of employees. An example is the Toyota rewards system, where based on performance employees are placed in an elite category as a reward with membership at the circle of excellence being one of the perks. Members at the circle and their spouses get a chance to take a cruise with other members of the circle (McPhaul, 2005). A memorable experience like the cruise makes employees feel special and motivated in their performance as compared to when they get cash, which they spend and forget about.
• Promote an organization culture that fosters teamwork and employee empowerment. This will involve goal setting by assigning specific objectives for employee performance and Job enrichment, …show more content…
This will be made possible by work enrichment and empowerment, which will give the employees a sense of belonging, autonomy, and responsibility with the main product being satisfaction and team. Other expected results that will directly be impacted by motivated and happy employees include increase in revenue by 20% annually, higher number of tickets completed daily, an organization culture that promotes teamwork and positive work environment, increase returns on investment and profitability, happy employee which lead to satisfies customers. By ensuring the IT department is motivated and happy then their performance will be better which will boost productivity in other departments that depend on these team for their performance thus increasing productivity overall in the Xerox