Essay about The Importance Of Listening Skills For Active Listening

830 Words Oct 14th, 2015 4 Pages
In business as well as life, one needs to develop skills to be more effective. Interpersonal skills useful to facilitate a successful career in business include listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. The following contains a brief explanation of each skill, how the skill is useful in a business setting, and a website to help expand your knowledge of the skill.
Listening skills, more specifically active listening is one of the most important skills to develop in business. Active listening is defined as giving full attention to the person speaking (Carpenter, Erodgan, &Taylor, 2009). Some ways to engage in active listening include keeping eye contact with the speaker, repeating information heard back to the speaker, and asking questions when necessary. By using active listening skills, one will reduce the chance for misunderstandings in the workplace. Another benefit to active listening is that you can create better relationships with supervisors, coworkers, and customers by being more engaged with them when speaking. https://www.mindtools.com/CommSkll/ActiveListening.htm has a great article for improving your listening skills.
Assertiveness is another interpersonal skill needed in business. To be assertive in business can be simply defined as being confident. Obviously, confidence is incredibly important to being successful. If you want to lead others in the workplace and are not assertive enough, no one will follow you.…

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