Effective Listening And Communication In The Workplace

Professionalism is a combination of knowledge and wisdom, a virtue if you will, obtained from a variety of sources including education, socialization, and experience in the field. No matter what level of education a person has achieved, or the amount of experience gained, openness, transparency, and continually striving to improve are characteristics necessary for achieving superior results. Something rather profound happened over the past week or so and the following discussion post will intertwine a lessoned learned with the current reading material. Within most business environments, utilizing certain levels of effective listening and communication are deemed essential, if not a necessity. Last week, a significant barrier of both listening and …show more content…
She is usually working on something at the request of me and the work is always aimed towards building the business by generating profitability. The situation is frustrating to me and the situation will be potentially resolved when a purchase agreement is completed and the secretary will no longer answer to the current agency owner. The only way to truly prevent a hostile working environment is by working alone, not having any employees, and the only hostility you undergo is when you look in the mirror. Effective leadership, listening and communication are a step in the right direction towards creating a working environment free from hostility. Research demonstrates that work environments which are considered hostile negatively influence life satisfaction and sales performance (Gabler & Hill, 2015). There is an infinite array of causes for the presence of a hostile working environment, usually a disagreement in the perception of what is right or wrong occurs and is the determining