The Importance Of Interpersonal Skills To Success

822 Words 4 Pages
In the business world, having a good understanding and use of interpersonal skills is vital to success. In particular, there are seven skills that, if mastered, will help one become well-balanced, clearly understood, and a more effective leader. Some of the most successful business people are assertive negotiators, who are good listeners, effective in the power of persuasion. They are good interviewers, who can provide helpful feedback, coaching others to success.

Listening is the ability to engage in conversation, interpret what the sender 's message is, and responding accordingly. Being a good listener is essential. There are many instances where listening is a primary focus, such as when a superior is giving direction, an important group
…show more content…
Sometimes feedback takes the form of encouragement or constructive criticism. A good leader should know how important it is to let employees know that they are doing a good job or they need to improve their performance. Most people like to know they are doing a good job. Once a year, my employer and I will sit down and he will tell me that I 've done a good job, show me what I could improve, and set goals for the next year. A good website explaining feedback is:

http://www.skillsyouneed.com/ips/feedback.html

Persuasion is the ability to convince someone to do to believe something. When done ethically, he power of persuasion can be used to convince company leaders to change the direction of a failing company. While much less important, employees can be persuaded to do work they would not normally do, enhancing the worker 's skills or adding to overall productivity. Customers can also be persuaded to do business with a particular company at a particular price. More on persuasion can be found here:

http://www.forbes.com/sites/jasonnazar/2013/03/26/the-21-principles-of-
…show more content…
Even a CEO may take direction from a Board of Directors. When an employee needs specific, job-oriented instruction designed to improve the employees performance, a good leader will take the opportunity to coach the employee. Coaching can take place, annually, during a performance review, or the coaching can be a daily, ongoing activity. Coaching can be more positive encouragement than negative feedback. For instance, there may be a situation in which an employee must master a certain technique to be defective at their job. It may take a few sessions of training, or the employee may need to undergo continual training until the specific skill is mastered. The website below goes deeper into coaching:

https://www.entrepreneur.com/article/220133

Good interpersonal skills are something every leader should strive to develop. He or she will be more respected by their reports, engaged with their peers, and trusted by their managers. It takes focus and a good sense of self-awareness, and there are many resources or developing the skills above. Anyone who practices these skills greatly increases their chance for promotion and

Related Documents