The University of Oklahoma has been around since 1890. It was a university in a state that hadn’t even reached statehood until 1907. Since then, it has enrolled many students who are on their journey to higher education. During World War II enrollment was at all time lows, for good reason of course, but then after the war, they had an almost record breaking enrollment that lasted well into the next …show more content…
Hotels need Customer Service
When you work with people, no matter what area or industry you work in, you have to keep in mind that you have to be gentle with them. It does no one any good if you are rude and disrespectful to customers because it turns them off from returning. Customer service is one of the keys to running a profitable and popular hotel. Christopher Manning of Cape Cod and the Pylon Hospitality Management group knows all about this. He has been in the hotel management business for many years and he knows just what to do to make guests happy. He runs many different hotel chains and is successful at all of them.
Customer service is one area that many people dread, but you ultimately need when you want to work with people, especially tourists and other guests that are staying in your hotel. Treating people in a polite manner while making sure you address all of their needs may seem hard, but it’s not. If you are rude to someone, they will most likely retaliate in the same manner, which then makes you unhappy. Staying positive is the only way to get the job done, and in the correct