Enterprise Systems are large scale, integrated application software packages that use the computational, data storage, and data transmission power of modern information technology to support business processes, information flows, reporting, and data analytics within and between complex organizations (Williams and Duff, 2002).
Operational excellence is the quest to reliably meet and exceed customer expectations with cost effective and efficient operations. It is the pursuit of conducting business to continuously improve the quality of goods and services, reduce costs, increase speed, and enhance flexibility to achieve competitive superiority (Laudon and Laudon, 2006).
Enterprise systems enable businesses to achieve operational excellence through increased profitability …show more content…
Enterprise systems collect data from many different divisions for the use of its firm’s internal business activities and information which is entered in one process is immediately available for other processes, this creates faster communication of information throughout the firm, which enables greater flexibility in responding to customer requests, greater accuracy in order fulfillment and enabling managers of large firms to assemble overall view of operations (Smith, 1998).
Enterprise systems aim to correct the problem of firms not having an integrated information systems, their main goal is to bridge the communication gap among all departments and all users of information within a company. If production enters information about its processes, the data is available to accounting, sales, and human resources. If sales and marketing is planning a new advertising campaign, anyone anywhere within the organization will have access to that information. Enterprise systems truly allow a company to use information as a vital resource and enhance the bottom line (Smith,
Operational excellence is the quest to reliably meet and exceed customer expectations with cost effective and efficient operations. It is the pursuit of conducting business to continuously improve the quality of goods and services, reduce costs, increase speed, and enhance flexibility to achieve competitive superiority (Laudon and Laudon, 2006).
Enterprise systems enable businesses to achieve operational excellence through increased profitability …show more content…
Enterprise systems collect data from many different divisions for the use of its firm’s internal business activities and information which is entered in one process is immediately available for other processes, this creates faster communication of information throughout the firm, which enables greater flexibility in responding to customer requests, greater accuracy in order fulfillment and enabling managers of large firms to assemble overall view of operations (Smith, 1998).
Enterprise systems aim to correct the problem of firms not having an integrated information systems, their main goal is to bridge the communication gap among all departments and all users of information within a company. If production enters information about its processes, the data is available to accounting, sales, and human resources. If sales and marketing is planning a new advertising campaign, anyone anywhere within the organization will have access to that information. Enterprise systems truly allow a company to use information as a vital resource and enhance the bottom line (Smith,