The Importance Of Electronic Health Care

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Trustworthiness
RPCI maximizes trustworthiness by attempting to ensure consistency in practice throughout all departments and maintaining appropriate boundaries with patients. Consistency is encouraged through the use of Electronic Health Records (EHR) and interdisciplinary rounds. EHR is a database, which contains documentation of all contact staff has had with a patient. Any staff member who provides care for a patient is permitted to access their records. EHR allows the staff to stay updated on the care the patient receives from other professionals. For example, when a social worker sees that a doctor has documented that a patient has a tracheostomy or ventilator, which interferes with their ability to speak, the social worker can
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However, the understanding of boundaries varies greatly among patients and among staff members. Because many patients remain in the care of the staff of RPCI for extended periods of time, it is not uncommon for a patient and a staff member to develop a close bond. If a relationship between a staff member and patient begins to appear inappropriate, it is addressed through a training on boundaries, conducted by the social work department. It is important that each staff member sets appropriate boundaries that remain consistent in their work with all patients. This allows patients to trust that they are all receiving the best quality …show more content…
A social worker will not attempt to begin a conversation without a patient welcoming them into their room. This gives the patient a sense of control over who enters their room and to whom they speak. Aside from when they are completing the initial psychosocial assessment, which requires the social worker to seek answers to specific questions, social workers are there to address the needs of the patient and their family members as they arise. Therefore, the patient can choose to discuss whatever they like with the social worker, allowing them a sense of control.
A patient’s sense of choice and control could be improved by the effort of staff to make the patient feel that the room they are confined to is their own. While some instances in which a staff member needs to enter a patient’s room may be time sensitive, waiting to be invited into the room by the patient could make a significant difference in giving the patient a sense of control.

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