Effective Coaching: A Case Study

Improved Essays
corporate headquarters are non-production positions. Currently the PMP form has three options of performance for each objective – below, achieve, and exceed. To be more effective in rating and being able to justify the ratings and differences in merit increase, utilizing a two option rating – achieve or did not achieve – could be beneficial for the company. Where individuals have goals that are very quantifiable and some that are not, a combined rating of the three tiered and two tiered method could increase the rating validity as well.
Effective Coaching
Once the performance is defined, facilitating performance through effective coaching by the managers is needed. As much as we think managers have the knowledge, skills, abilities and
…show more content…
They will need to explain how the new process will clearly tie more directly to an individual’s performance utilizing quantifiable measurements leading to a more fair assessment by managers. Reinforce that an individual’s performance rating will be utilized in deciding on how much of a salary increase they will receive. Training on how to write quality driven goals will take place either by human resources or the manager. Goals will be driven down from the top company strategies and SMART goal framework will be used to write the goals. Coaching will occur by managers throughout the year, including assisting team members develop new skills for current or future roles, helping to eliminate road blocks to achieving goals, and encouraging continuous growth and improvement. Poor performance will be communicated and addressed immediately, allowing the employee to improve over the …show more content…
This effort will provide them with a tool to attract and retain their employees. It will enable them to more effectively manage, coach and grow their human capital as well. “A first-rate performance management plan is the key to creating an engaged and aligned workforce—the hallmark of all successful businesses. Without one, your organization could lose more than just time and money – you could lose knowledge, employees and, in the end, your competitive edge” (Performance management – The key to outperforming your competition, n.d., para.

Related Documents

  • Improved Essays

    1- We will work closely with other department to exchange ideas and establish a new marketing strategy to increase profitability and ensure customers’ satisfaction. 2- Implement a new employee recognition program to coach and motivate our staff and show them our appreciation, which will positively reflect on their performance and encourage ideas and suggestion to help empower them and provide them with the necessary tools to succeed. 3- Adopting new ways and strategies for better communication, thus enabling everyone to be informed and held accountable leaving them with no excuse for poor performances 4- Conduct regular assessments and make any necessary changes.…

    • 840 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The counseling technique of coaching comes in various ways and types to the counseling field. Professional coaches provide an ongoing partnership designed to help clients produce fulfilling results in their personal and professional lives. Coaches’ help people improve their performances and enhance the quality of their lives. Coaches are trained to listen, to observe and to customize their approach to individual client needs. They seek to elicit solutions and strategies from the client; they believe the client is naturally creative and resourceful.…

    • 702 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    With performance appraisal, it can help benefit both the employee and Mr. Brice. Not only will it let the employees know where they stand, but also help develop employees and plan for future training programs. With compensation processes Mr. Brice may be able to give bonus to employees through training as an incentive or even reward employees for good…

    • 689 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Beginning with the premise that clients have “strength and capability, not weakness, helplessness, or dependence [and] a deep desire to give the best and achieve potential,” (Kimsey-House, Kimsey-House, Sandahl, & Whitworth, 2011, p. 7), coaching is analogous to the Paraclete who walks alongside another, inspiring, motivating (John 14:26, ESV), bringing out the intelligence (Proverbs 2:6-7, NIV) and capacity of the client to solve their own problems (ICF, n.d.). The CCNI (2014) takes the definition one step further and incorporates a perspective based upon a biblical worldview, which offers moral direction and guidance. The co-active coaching model, which is conversation based upon respect, openness, compassion, empathy, and a rigorous commitment…

    • 294 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The first purpose of performance management systems is to help top management achieve strategic business objectives (Aguinis, 2013). This reinforces behaviors that are consistent with the company’s cultures and goals and also plays an important role on the commitment, engagement and loyalty of company employees. Employees whom have clear expectations, can align their values and vision with the company’s, understand what is expected of them and what they earn in return will have higher satisfaction and longevity within an organization. In closing, Meryl Lynch’s approach as Aguinis tells an excellent insight into what employees truly desire. “This is what we expect of you, this is how we are going to help you in your development, and this is how you’ll be judged relative to compensation”.…

    • 1022 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Under the new performance evaluation, reviews are conducted at the 90-day and 1-year. Evaluations are based on performance, supporting the merit-based system. If the employee receives a strong review, they are incline to receive a standard 3% raise. The company wants to recognize…

    • 797 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Life Coaching Benefits

    • 776 Words
    • 4 Pages

    2.3 The Benefits of Coaching Coaching is an important concept to encourage learning and good coaching has an effect on positive personal change (Eggers and Clark, 2000) creating benefits for the individual’s development and beneficial results to the organisation (Gaserud, 2001). The managers are necessary to adapt a leadership style built on coaching to increase the productivity of their employees in order that it could lead to a change in the whole organisation culture (Whitmore, 2003). It also have benefits for both the individuals and the organisation (Jarvis, 2004 ; Stener, 2007).…

    • 776 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Peter Novelli Case Study

    • 836 Words
    • 4 Pages

    The effectiveness of talent management is measured by how well it supports business objectives. Therefore, the evaluation criteria for the talent management strategy at Porter Novelli should measure how well the strategy improves business results. Five metrics that measure the effectiveness of the talent management at Porter Novelli include (1) KPIs, (2) employee surveys, (3) interviews, (4) promotions vs external hires and (5) turnover.…

    • 836 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Additionally, she constantly asks for feedback from employees to ascertain areas of improvement in the system. Consequently, this timely and accurate feedback informs her of employee awareness of developments, and their appreciation of the effort towards goal…

    • 1535 Words
    • 7 Pages
    Great Essays
  • Decent Essays

    Coaching Employees Nurse managers who take an active role in the growth and development of future nurse leaders can transform the future of healthcare. Coaching is the process of assisting others to improve their knowledge and skills through advice, hands-on experience, encouragement, and honest, immediate feedback (Manion, 2011). The purpose of this paper is to develop a coaching and development plan for a new employee using a six-step coaching process. Step One – Intention…

    • 693 Words
    • 3 Pages
    Decent Essays
  • Improved Essays

    While the new system could still have an emphasis on individuals and their performance, an added emphasis on team performance could lead teams to develop more innovative products and have a focused mission to accomplish in which they could be evaluated. Additionally, the legacy performance management system’s compensation system was designed to keep top talent by offering competitive salaries yet did not motivate employees to be top performers due to unfair merit increases amongst others in the organization. While the new system attempted to address this issue by offering performance related short- and long-term equity bonuses, abuses by management in giving inaccurate ratings such as rotating employees into the top categories or not rating high-performing newer employees negated this solution. This fear of giving feedback was identified in the legacy system but not fully addressed in the replacement system. Managers were still afraid to give accurate performance appraisals to employees and despite having an accountability system that attempted to reward successful implementation of the performance management system by managers with stock options, managers still avoided using the system correctly, thus still not properly motivating high performance from employees.…

    • 1144 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    Reading Assignment 1 1) The three major types of individual level pay for performance plans are traditional incentive systems, variable pay configurations, and merit pay plans. Traditional incentive systems include plans called piece-rate plans that provide payment for each unit produced or each service provided. It also includes the well-known traditional incentive plan called sales commission, that’s offers a percentage of sales dollars or gross profit margin.…

    • 885 Words
    • 4 Pages
    Superior Essays
  • Improved Essays

    Employee Engagement Model

    • 811 Words
    • 4 Pages

    Managers will see that their executives are engaged and become engaged, which will lead to employees being engaged. Those who are engaged are the right people, which are chosen by both managers and executives in order to build success. For success to continue, short-term goals should be created and strived towards because they help to achieve long-term goals. When short- and long-term goals are achieved, or even any other time, those who are most engaged should be rewarded to keep them satisfied so they can continue to contribute. From this, managers and executives will be able to tell who are the under-performers, which will be focused on so they can become engaged and satisfied.…

    • 811 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Human Resource Management’s role in the performance management process is to access and determine current employee performance as well as the job requirements. Performance management processes can yield valuable information to assist Human resource management in its assessment of the company’s goals. “Performance data can also be used for HR planning, to determine the relative worth of jobs, and as criteria for recruiting particular types of employees and validating selection tests.” (Snell, Morris, & Bohlander, 2016, sec. 8.1a para.…

    • 807 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    To develop a valuable performance appraisal system, the quality of the rating form is essential for success. In most organization, managers rate employee job performance on a standardized form, but to be effective the form must be relevant to the job or position and the rating standards must be clear (Kleiman, 2009, p. 226). Another key to implementing an effective appraisal system is clearly communicating performance standards. In communicating such standards, they should be clearly defined in order to guarantee the employee knows what is expected of them.…

    • 1784 Words
    • 7 Pages
    Great Essays