Thank you for writing us and we are sorry to hear that you lost your contact lens in the swimming pool. We totally understand how frustrated you feel now, and we sincerely apologize for this incident and regret any inconvenience caused.
According to your letter, you took one swimming class in our club last Friday. However, after the class you found that you lost your new contact lens in the swimming pool. Thus, you are asking us to offer you $75 for a replacement.
As a part of our club family, you are always first, and we are genuinely excited to offer any help you need. However, there is a contract all members sign that states the management is not responsible for any personal possessions loss. Since we have
According to your letter, you took one swimming class in our club last Friday. However, after the class you found that you lost your new contact lens in the swimming pool. Thus, you are asking us to offer you $75 for a replacement.
As a part of our club family, you are always first, and we are genuinely excited to offer any help you need. However, there is a contract all members sign that states the management is not responsible for any personal possessions loss. Since we have