Starbursting: A Common Conflict In The Workplace

The conflict I chose to discuss and critically analyze is a common conflict in many businesses. I have recently experienced managers overloading employees with too much work. I chose to utilize the starbursting tool because it goes through who, what, when, where, why and how, and I truly want to analyze this and come up some helpful solutions. Starbursting is focused on brainstorming several questions for each ‘w’ and how. For this detailed analysis I will also include my overall answer or solution. Who: Who is effected? Who is benefitting? Who is keeping track to maintain equality? The main who is over worked employees. The company and managers are benefitting because the work is being completed by the best employees out of first in first out order. One of the main problems is no one is keeping track of who is completing what so a manager may not know that the employee is already overwhelmed. I’ve always been taught you just don’t say no to a manager or partner, but it’s difficult when your workload already seems unattainable. What: What type of work is given out? What can be done to spread it out? What can the managers do to prevent overwhelming staff? What can the employees do to prevent being overwhelmed? The main what is being …show more content…
When is it hardest to deal with? When is it hurting the quality? This happens the most specifically during busy season, which is January through April. However, it also happens throughout the year during extension season and quarterly months. The time frames it typically happens is clearly when it’s the hardest to deal with. Everyone in staff is busy during these times so it’s difficult to manage all that comes in. It hurts the quality when the deadlines are approaching. When a notice or problem occurs you can typically guess the time frame the return was prepared. If the return was prepared days before, or even on the day of the deadline it is much more likely to have mistakes because it was