Communication Skills for Great Leaders
Leaders must understand they need to develop their communication skills to inform people at all levels of an organization. In doing so, they should incorporate …show more content…
The Communication Secrets
Starting with the first secret, this is designed to build trust with the individuals, leaders communicate with. Therefore, if people don’t trust the leader, they are less likely to open up nor will they want to invest their time or take risks (Myatt, 2012). Trust is a critical part of organizations. People need to know leaders of the organization are honest in what their ultimate motive is.
The next secret is a newer way of leading by getting personal when communicating with others. In the past, management philosophies advised keeping employees at “arm’s length” (Myatt, 2012). They would talk to the employee rather than with the employee. Therefore, a dialog is needed than a monologue and when there is a dialog people feel their voice is heard more and less likely a sanitized version (Myatt, 2012).
By having a specific clear conversation, leaders can keep the message simple to understand the message. Often, leaders feel they can fill the air with words with complicated messages. When doing so, the message is complicated and confusing and if leaders communicate simple and concise, there leaves little question (Myatt, …show more content…
By learning how to read between the lines, leaders can understand what is not being said (Myatt, 2012). This is done by reading the recipient’s body language or listening to what people are saying. When there is a suspicion a message is not being received the way its intended, the leader should clarify the receipt of the message.
Leaders are put into their position for a reason; they need to be experts in their field. If people believe the leader doesn’t know what they are talking about, they will likely lose credibility and people then will ultimately not give the leader the time of day (Myatt, 2012). It’s important for leaders to add value to information presented and address the “what” and “how” of the message. There simply isn’t a fake it until you make it in today’s leadership.
When talking to large groups, people what to feel they are being talked to individually. Therefore, leaders need to develop the skill of speaking to groups as individuals (Myatt, 2012). By doing so, leaders can establish credibility, trust, and rapport. If we look at motivational speakers, they have developed this skill due to the number of people who attend their seminars. Often, participants of the seminar feel the message is directly for them.
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