Business Communication Analysis

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Communication is an essential part of any business or organization to succeed (Joseph, 2014). Communication in any organization has three vital functions to inform, persuade and motivate employees. Managers use motivation so the employees will perform to their fullest potential and reach the highest level of productivity (Joseph, 2014). Using incentives is another successful tool of motivation, if the expectations are not just met, but succeeded that they can expect a bonus at the end of the year or a project. Another example of companies using communication is through the form of control over the employees and the work environment (Joseph, 2014). Human Resource policies and procedures are an example of communications; these forms control how …show more content…
Information is distributed throughout an organization either through written or verbal communication. A few examples of this would be a memo, business meeting or webinar (Makovsky, 2012). Without communication nothing would ever get accomplished in organizations. In todays busy world with all of the distractions it has become necessary to over-communicate (Makovsky, 2012). An example of over-communicating can be a follow up email summarizing a meeting that was just held. Being able to receive and provide feedback, managers and owners can measure success or thoughts on changes that are being considered or already implemented (Makovsky, 2012).
We all know about verbal and written forms of communication, but the most important one is the non-verbal type. It is major obstacle to effective communication because people rely on this message and not the verbal content. It is what you do not say that can be more valuable than the words themselves. Our body language, appearance and the tones we use need to align with the message that is trying to be conveyed (Carpenter, Bauer, Erdogan,
…show more content…
According to Smith (2012), if you want workers to take a more active role in your business you need to listen to what they are saying. The number one reason why employees do not step up at work is because management failed to get their input before making any decisions. The reaction employees receive from leadership on their ideas and input is also a factor. I personally have had experience with leadership dismissing my input and ideas. I work for an organization that has four subsidiaries under one parent company; my new director rejects any suggestion that differs from the company she came from. Unfortunately she does not want to listen that sometimes trying to implement best business practices across all four companies does not work due to differences in the regulations. Creating a company culture where employees feel comfortable suggesting ideas has an important outcome in productivity, retention and innovation (Smith, 2012). Getting the inside scoop from employees is an important piece of knowledge. The truth is these same employees play a vital role in a company’s growth or failure (Silberman, 2013). Management should offer constructive feedback that helps the workers analyze themselves, which will lead the way for self-correction and improvement (Silberman, 2013). There are a few steps that can be taken to ensure the feedback process is effective. First, you need to

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