IV Therapist Case Study Essay

This case study analysis is fairly short, yet it is most likely this occurrence has happened numerous times in the health care field. In this situation there is an IV therapist that needs to have blood work on a patient. The IV therapist needs to draw blood on a patient that is unconscious. She describes to the patient what she is going to do, yet a Chief Resident walks in the room and points out in a snobbish way that the patient is in a coma and she does not need to talk to him. The Chief Resident teases the IV therapist by laughing at her in front of a crowd saying that the patient is in a coma and there is no need to talk to him. In health care organizations it is expected to have civility in an individual’s character. Two examples …show more content…
The first example is manners. “Manners are standards of behavior based on thoughtfulness and consideration” (Makely, 2013, p.78). The Chief Resident did not display much of good manners as he or she walked in the room. The Chief Resident talked to the IV therapist in a snobbish tone telling her what she should do and embarrassing her in front of a crowd. The second example is courtesy, “Courtesy is polite behavior, gestures, and remarks” (Makely, 2013, p.78). Although the Chief Resident communicated with her and let her talk, he did not consider that laughing at the IV therapist was rude.
Lack of civility in the health field affects patient care greatly. The reason behind this is when a patient is hospitalized, unconscious or not the patient deserves to be treated properly. The IV therapist did the right steps into getting blood drawn from the patient. The IV therapist did say that “hearing is the last sense to go- even for people in a coma.” This behavior can impact patient care by showing lack of being there for the patient. The Chief Resident talked as if the patient could not hear and showed lacked of empathy for the