Importance Of Accountability In Healthcare

Register to read the introduction… In the healthcare industry accountability is seen as a person that does not complain to customers or confronts administration or staff while customers are present, attends meetings on time, show up for work on time, does not ignore trash on the floor, can handle problems alone or with little supervision, assist others when work is done, does not use personal position for personal gain, and does not lie cheat or steal. All of these things contribute to a smooth running organization that keeps customers happy and increase profits. When an employee takes accountability for his or her actions this decrease the chances of the organization getting into legal trouble such as negligence, malpractice, and other bigger law suits. In healthcare mistake are made everyday this is why accountability and honesty is so important in healthcare. If an employee admits to his or her mistake the problem can be handled right then. However, if the employee is embarrassed or to ashamed to admit to what he or she has done the problem can get worse and create even more conflict. With dependable, responsible employees supervisors can run a smooth operation and prepare for the next …show more content…
According to (Obisi. Chris , 2011) “Organizational performance and its resultant efficiency and effectiveness can only be achieved when individuals are continuously appraised and evaluated. Appraisal outcomes are analyzed to explain strengths and weaknesses and set agenda for better future performance. Organizations should stop giving less attention to the evaluation of their employees and recognize that organizational training needs can only be identified from performance appraisal outcomes”. On the other hand employee evaluations should show employees where improvement is needed. Employers should give constant feedback and encourage their employees and give positive information. When employees feel recognized and important their work ethic increases and their duties are performed well.

Ethical Considerations in Leadership and Management Employers are faced with ethical decisions everyday these range from dealing with suppliers, customers, the community and staff. In order to make the best ethical decisions healthcare leaders must first set the ethical tone of the organization. Leaders must first set a systematic approach therefore when issues or problems arise the organization will know how to handle them by referring back to its core values, rules, and regulations. Leaders must discuss specific ethical problems and create a system to address …show more content…
Customers believe in the organization, refer other customers and enjoy receiving their services. Great accountability also increases hard work within the organization. Supervisors and managers can delegate more assignments and employees can count on each other to help perform major task. According to ( Mayer.C, Cronin. D, 2008) “It states that the greatest responsibility and accountability for a just culture dwells with organizational leaders. It notes that organizational culture is most strongly determined by the visible priorities of