1.
1 Introduction In work places, an email and a phone are commonly used as basic communication tools. In addition to these, nowadays Instant Messaging draws attention of many companies all over the world. Its time-saving ability is known as one of the biggest advantages of Instant Messaging. A study by the Radicati Group (2004) examined its workers to complete two exemplary tasks both with and without Instant Messaging, and discovered that companies could save an average of 40 minutes a day per user with Instant Messaging. Although there are similar functions among them as a means of communication, each one has different significant features depending on the situation or needs. It is important to understand the difference between Instant …show more content…
In other words, the result of the survey revealed that the majority consider the key features of Instant Messaging, which I mentioned so far as merits of using it in their office.
3. What is the difference with the traditional business tools?
3.1 Differences with email Instant messaging and email is similar in terms of sending text, but the differences are summarized in the section 1.2. As I mentioned in that section, email does not have a presence, pop-up displaying and a group chat function.
3.2 Differences with the phone The most remarkable point of the phone is being able to utilize “real time”. We can talk with the person in real time if we dial and get him or her on the phone. However, if the person is away from his or her office, its strength suddenly disappears. In many cases, we have to call back over and over again, even though messages or memos are left, because misunderstanding is easy to happen.
3 What does Instant Message bring to the …show more content…
Especially, its presence and pop-up functions, which are key advantages of Instant Message produce preponderant speed to communicate. If we grasp the recipient’s current state, we can utilize the time. For instance, we are able to decide that whether urgent messages can be sent at that time if we know that the receiver can see our messages right now. When we get a phone call to someone, we can immediately inform the person in charge without transferring a call uselessly even though he or she is not at the office. Or, without vainly sending an email and waiting a reply in spite of the person’s condition that he or she is not available to see the messages. Thus Instant Messaging compensate the weak points of both phone calls and
1 Introduction In work places, an email and a phone are commonly used as basic communication tools. In addition to these, nowadays Instant Messaging draws attention of many companies all over the world. Its time-saving ability is known as one of the biggest advantages of Instant Messaging. A study by the Radicati Group (2004) examined its workers to complete two exemplary tasks both with and without Instant Messaging, and discovered that companies could save an average of 40 minutes a day per user with Instant Messaging. Although there are similar functions among them as a means of communication, each one has different significant features depending on the situation or needs. It is important to understand the difference between Instant …show more content…
In other words, the result of the survey revealed that the majority consider the key features of Instant Messaging, which I mentioned so far as merits of using it in their office.
3. What is the difference with the traditional business tools?
3.1 Differences with email Instant messaging and email is similar in terms of sending text, but the differences are summarized in the section 1.2. As I mentioned in that section, email does not have a presence, pop-up displaying and a group chat function.
3.2 Differences with the phone The most remarkable point of the phone is being able to utilize “real time”. We can talk with the person in real time if we dial and get him or her on the phone. However, if the person is away from his or her office, its strength suddenly disappears. In many cases, we have to call back over and over again, even though messages or memos are left, because misunderstanding is easy to happen.
3 What does Instant Message bring to the …show more content…
Especially, its presence and pop-up functions, which are key advantages of Instant Message produce preponderant speed to communicate. If we grasp the recipient’s current state, we can utilize the time. For instance, we are able to decide that whether urgent messages can be sent at that time if we know that the receiver can see our messages right now. When we get a phone call to someone, we can immediately inform the person in charge without transferring a call uselessly even though he or she is not at the office. Or, without vainly sending an email and waiting a reply in spite of the person’s condition that he or she is not available to see the messages. Thus Instant Messaging compensate the weak points of both phone calls and