Business Support Manager Narrative Report

Improved Essays
As a Business Support Manager at the Department of Social Services (DSS), I provided strategic and operational financial advice to the Executive leadership group and staff. The advice I provided included internal budget queries, financial delegations, compliance and procurement. I managed a budget of over $18 million which involved forming strategic relationships with the Directors (EL2s) and the State Manager. An innovative approach that I utilised for internal budgeting purposes was to allocate a training and travel budget for each Section and other administration expenditure was allocated to overheads. I also harnessed information from the Human Resource section on staff moves and any other expenditure throughout the office. I worked …show more content…
As a Business Support Officer at the DSS, I prepared an internal budget bid for the Victorian State Office for the State Manager. I consulted with Directors on their staffing profiles for next financial year and their forecast training and travel expenditure. I entered this in the budget tool - TM1, which calculated the total budget bid.
I provided information for the preparation of the Department’s annual financial statements. I completed end of financial year statements which included the annual accrual return and commitments return. This involved me preparing accrual journals and consulting with Directors on commitments. I also prepared monthly accrual financial statements, by entering monthly journals and consulting with the Australian Accounting Standards, which sets the financial reporting standards for all reporting entities in Australia.
An Executive level 1 requested if that position had the delegation to approve departmental expenditure of $65,000 on training. According to the Department of Social Services Resource Management delegations, an Executive Level 1 had a delegation limit of up to $50,000. Thus, I advised that the appropriate delegate would be an Executive level 2, as that position has delegation of up to

Related Documents

  • Improved Essays

    The Louisiana Minimum Foundation Program has three different levels that must be determined before any share of state money is sent to the districts. This process will determine how much money each district will receive; however, each school will receive different amounts. This will be the allotment that the school will receive to use as the budget for the year. As the principal, he/she will be required to prioritize the funds in order to be able to cover operational expenses and any other expenses that may arise, continuously throughout the school year. The administrator will need to have effective communication skills in order to work with his/her secretary and bookkeeper for the sake of justifying the spending and collection of any funds.…

    • 1773 Words
    • 8 Pages
    Improved Essays
  • Improved Essays

    Carson Manor Case Study

    • 892 Words
    • 4 Pages

    Situation Analysis: Carson Manor, founded in city of Winston 30 years ago, is a non-profit organization that provides nursing care service. It has a bed capacity of 470 and a total of 235 employees. Carson Manor has a history of problems related to budgeting and cost control. Also, City Council believed that the cost per bed for Carson Manor was significantly higher than privately run institutions. Therefore, the council asked the city administrator.…

    • 892 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Asic V Goldie Case Summary

    • 1959 Words
    • 8 Pages

    Healey exhibits that many courts see executives, especially directors of public listed companies, as shareholders ' agents, who should utilize their experience and aptitude to administer, assess, and if important, challenge, keeping in mind the end goal to guarantee that administration are adequately satisfying their obligation of care commitments. The final product is that Middleton J found that the chiefs breached their obligation to practice their powers and discharge their obligations with the level of care and steadiness that a sensible individual would in a similar position. The judgment is a solid reminder to executives that they should be effectively involved in the money related administration of their organization. A director needs to guarantee he or she peruses and comprehends the budgetary proclamations, and makes proper request about the data inside those announcements.…

    • 1959 Words
    • 8 Pages
    Great Essays
  • Improved Essays

    The primary purpose of the GEAR UP Professional is to help our students Gain Early Awareness and Readiness for Undergraduate Programs. However, as we prepare students for this all important journey, we find that there may be many bumps and detours that they will encounter along the path. As a GEAR UP Professional we will learn to look for clues the students provide to these bumps and effectively assist the student in dealing with today in order to reach tomorrow. We will guide the student in effectively dealing with everyday issues. This will be a class participation presentation.…

    • 98 Words
    • 1 Pages
    Improved Essays
  • Great Essays

    John P. Thomas

    • 1750 Words
    • 7 Pages

    My Research Project analysed where the funding for cancer research extends to, specifically focusing on, the validity of John P. Thomas’ (A specialist in Environmental Health and writer for Health Impact News) proposition involving the misappropriation of global cancer research funding. Multiple primary and secondary sources were utilised presenting Thomas’ validity. Two Primary interviews were conducted involving, John P. Thomas and Stuart Pitson (Manager of Research laboratory at the Centre of Cancer Biology). Additionally, various secondary articles such as Thomas’ The Cancer Industry is Too Prosperous To Allow A Cure, and Robert Ryan’s (Bachelor of Science) Cancer Research – A Super Fraud:, as well as documentaries including Ty Bollinger’s (Cancer Researcher)…

    • 1750 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Falender Case Analysis

    • 878 Words
    • 4 Pages

    A strategic plan serves as the blueprint for the organization, keeps board and staff members focused on the same goals, and provides decision-making guidelines that help allocate resources effectively. To implement the Vision 2000 effectively, Falender needs to progress his plan to increase revenue through development areas such as special project revenue, increasing membership, and expanding fundraising activities, while maintaining the organization's accountability and effectiveness. To increase revenues and funds, Falender may also hire paid professional consultant, to work on their own or be part of the organization, who would help in their marketing and advertising skills, experience, knowledge, or access to information. In addition, to maintain consistency in the organization’s budget and its accounting procedures and reporting, it is very important to develop accounting system that can be used by all chapters and help in managing the organization’s finances and reporting financial activities. This consistency will allow the organization to synthesize information, monitor the organization’s income and expense, and comply with reporting requirements.…

    • 878 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    9. Laura’s allegations a. Fact: Laura found the shortfall and repayment, she reported to Robert Calloway, the Chair of the Audit Committee. Robert arranged a meeting with Tony and Doug to look in to Laura’s allegations. They lied and denied all the allegation and Robert believed them without investigation.…

    • 866 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    I was working at on the Chicago Transit Authority, (CTA) train station in the customer assistant service department. My job responsibilities included assisting customers with directions and handling of emergency situations, monitoring and handling elevator entrapments, as well as viewing camera film. I assisted and helped people who have fallen on the tracks, dropped things on the tracks. Sometimes my job would just consist of helping people get to their destinations, but mainly the thing I mentioned as well and documenting and reporting incidents.…

    • 1088 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Introduction In the PetroCo Refinery Case Study, the budget coordinator is tasked with identifying potential budget cuts, among various refinery sites, to ensure the company remains competitive in the future. In order to allow each site manager the opportunity to argue their budget requirements and participate in budget cut solutions, the budget coordinator will hold a meeting to address the budget concerns. As a meeting planner, it is important to determine whether or not a meeting is the appropriate forum for communicating a specific message or addressing issues (Barrett, 2014). Before scheduling a meeting, a meeting planner should determine the purpose of the meeting, make sure there is a clear cut strategy, and thoroughly know the audience…

    • 882 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    Research supports governing boards that participate in strategic planning and resource development succeed in long term success (Hopkins and Gross, 2010). The primary role of the governing board is to ensure financial accountability and effective oversight (Hopkins and Gross, 2010). As guardians of the assets budget knowledge is…

    • 602 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    As my resume indicates, I possess more than 9 years of progressive experience and am currently employed as a business coordinator. Although I have graduated in 2006 at the Faculty of mining, geology and petroleum engineering and have acquired my Master of Geology degree, my full professional experience has always been connected with bidding, tendering and administrative assistance. All of my experience has been acquired while working as a proposal coordinator and office manager.…

    • 74 Words
    • 1 Pages
    Decent Essays
  • Superior Essays

    In an article I read the authors Sainte, Kanter and Muller (2009) state that typically a budget is decided up by each department separately. This can cause problems when too many people are involved with making decisions based on the budget. In many cases, these processes included an element of arbitrariness and did not hold departments and faculty accountable for the department's or institution's ability to fulfill their missions (p.381). As president it is your duty to make the final decision and this is where two of the skills could pull you in different directions. First one states to be connected with your employees and the…

    • 1455 Words
    • 6 Pages
    Superior Essays
  • Superior Essays

    Week Four: Strategic Financial Planning Post by Day 4 a brief description of the government or non-profit organization you selected. Then, explain the internal and external factors that might impede the development of a successful financial strategic plan. Provide examples of at least two internal factors and one external factor, and explain how they could impact the organization. Then, identify how these obstacles may be overcome. Introduction…

    • 1068 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Reflective Report This grant writing class has been intense, but I have learned a lot through the process. My favorite part of this class was reviewing the other proposals and reflecting on how each group completed the sections. The first thing I noticed while reading others proposal was how important it is to establish a buy-in for the reader. The proposals that didn’t have a buy-in I wasn’t interested in reading.…

    • 879 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    There are different types of budgeting and planning that are available to a business, however organisation have to carefully decide what strategy works for them depending on their business model. After the completion of this topic in week 5, I was able to understand that there are unethical practices associated with budgeting one being the fact that managers might exploit the process for personal gain by purposely deflating their projected sales income to make it easier to achieve a bonus (Blumentritt, 2006). As well, Wolf (2015) stated that budgeting includes assumption, if this assumption is done wrong it can lead to managers making wrong decisions and take attentions away from problem area. This has led to my understanding as to what extent managers will continue to use budgeting to their personal gain and the global effect it will have in international business. The ethical issues associated with BSC is also not so much of a threat to business but it is important to draw the attention to the fact that managers view this as a quick fix, which can be easily installed in their…

    • 1536 Words
    • 7 Pages
    Superior Essays