The Hospital Consumer Assessment Of Healthcare Providers And Systems ( Hcahps )
In healthcare, there are numerous factors to be considered when the discussion of change arises. In this case, we have determined there is a need for modification based on patient satisfaction scores. Prior to implementing change or bedside reporting in this case, we must identify some important components. First, who are our key stakeholders? While one could argue stakeholders include providers, employers, and the board of directors to name a few; the key stakeholder is the patient; their needs must remain at the forefront at all times.
When thinking about a new bedside reporting model, ethical considerations include protecting privacy and patient-care involvement. According to Fowler and the American Nurses Association (2015), we have an obligation to protect a patient’s right to…