The Future Of Shopping By Joek Rigby

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The Future of Shopping According to a new study from Pew Research, eight in 10 Americans are now shopping online. “The Future of Shopping” by Darrell K. Rigby is about the continuous advancement of online shopping over the years. Online shopping grew rapidly starting in the 90’s when Amazon and other major companies started. We have only seen the beginning of online shopping as there is so much more in store for the future with the advancements of social media, mobile devices, and websites. Rigby focuses on the evolution of e-commerce, the marketing strategy of companies converting to online shopping, and the importance of moving to online shopping. This article was written to show how online shopping is ever evolving and we have only seen the beginning of it. Rigby starts off the article giving an anecdote about a woman named Amy who has converted from shopping in stores to shopping online from her couch. “Five years ago, in 2011, she would have headed straight for the mall. Today she starts shopping from her couch by launching a videoconference with her personal concierge at Danella, the retailer where she bought two outfits the previous month” (Rigby, 2011, para. 1). Rigby continues to describe Amy’s experience as she goes into …show more content…
A fictional scenario of a woman named Amy and her experience with shopping at the omnichannel retail store, Danella, was shown to demonstrate the company’s marketing strategies and what the future of shopping online and in stores looks like. This article is very useful and I believe that companies should read it because it introduces marketing strategies that will be important in the future. They can learn how to keep up with the latest trends in marketing and add the latest technology into their work. Companies that keep up with the latest technological trends will be positioned for success in the future of online

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