Thomas-Kilmanns Model: The Five Modes To Handling Conflict

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Conflict involves two or more people disagreeing about different interests or goals due to other values, cultures and/or power (Avruch,2004:p23). Everyone experiences conflict in some shape or form, but as a social care practitioner, it is important to know how to resolve it. According to Thomas-Kilmanns model, he states that there are five different modes to handling conflict. In this assignment, I will briefly explain these five modes. I will then discuss my group in terms of how well we worked together, the co-operation/ attendance in the group and how conflict was dealt with.
According to (Gamble and Gamble,2014:p294), the Thomas-Kilmanns model contains five approaches to handling conflict. The first mode is called the competing stage
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We had about 5 meetings since we were given the assignment in which everyone attended and we also created a group chat in which we helped each other on the presentation and were decisions were finalised. At the meetings, each person listened to all the ideas that people shared and at the end everyone chose their own part to research in which you carried back to the group at the next meeting. Nobody intended on taking the role as the leader, as we all voluntarily chose what we wanted to go research. However, a certain member in the group believed that they were the leader of the group and began changing are original idea in which we all had agreed on. They started stressing everyone in the group and making the assignment more complicated. Their attitude in the group was very dictating and quite aggressive. It was evident that they had been the leader in a previous group assignment and wanted to have that power over this group. As (Gordan,1918) states that ‘power in a group can damage relationships’. However, we all avoided the conflict and never approached them about the situation. This was the worst way to approach the conflict as nothing was resolved. We should have approached the situation in a different manner by sitting the person down as a group and discussing the

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