Soft Skills: A Qualitative Study

An article in the Wall Street Journal was found by the researcher and summed up precisely the exact foundation of the proposed theory that education geared towards soft skills is imperative. According to Alsop (2002), corporate recruiters seek first the interpersonal skills known as soft skills and yet find these to be the weakest skills possessed by M.B.A. graduates. Business schools are proficient in providing technical and teamwork skills but missing the mark when it comes to the soft skills. The article reviews how many of the top ranking universities such as Stanford and M.I.T. are working to put leadership and interpersonal studies into their business degree programs to improve the all-around caliber of graduates they produce. (Alsop, …show more content…
The number one quality the students sought after three months of team work was empathy. Burstyn (2003) states “social skills, group tasks and developing others depends on empathy.” The article concludes that empathy is a quality necessary to develop the other interpersonal skills needed to be an effective leader. (Burstyn, 2003) At first glance, the article appeared to have pinpointed a quality and given a definite characteristic which could be used in formulating better education. Despite the definitive answer, the study appeared informal rather than scientific and consisted of 382 students from Stanford University. There was no information provided on exactly the structure of the study or the complete data results. In reading this source, there was no way of deciphering if this is a trustworthy scientific study or if biases could have occurred along the way. However, upon further searching it turned out that this research was well-documented, just not in this exact article. Not only did this article end up providing qualitative data but it is possible to back it up with quantitative data as well showing that empathy is a highly desirable leadership quality from the perspective of employees. This article and study along with further studies which help overcome the age of the initial article and will …show more content…
The article titled “Does education have a role in developing leadership skills?” is a look at whether leadership skills can be taught and how. The source states that the best approach would be a “multidisciplinary, global-oriented and ethical education model” (Elmuti, Minnis, & Abebe, 2005) to prepare business graduates to meet the needs of the business world today. It addresses whether leadership skills can be taught and if leadership is a skill or behavior. It defines leadership from three distinct theories of leadership, attempts to narrow leadership characteristics while laying out the parameters for effective education models.(Elmuti et al. 2005) The researcher would find this information very helpful in defining educational parameters, as well as

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