The Evolent Relationship Model

When Evolent looks to bring on a new client, referred to as a business partner, they first perform an evaluation of business partner’s current state operations to understand what vulnerabilities exist and also spend a significant amount of time understanding the risk tolerance of the organization. This is a critical first step as it determines how willing a client is willing to accept change which is normally an indicator for a successful candidate in a business partner relationship. Moving from a traditional fee-for-service model which provides a predictable revenue for a health system to a value-based payment system requires a radical change not only in how the health system operates but also in their willingness to undergo a transformation …show more content…
This blueprint document outlines the current state of the organization, the knowledge gaps within the organization, what would be required to transform the organization away from the fee-for-service model, the cost required to make the transformation, how Evolent is able to support the health system through this process and ultimately if Evolent feels that they are the correct business partner to engage in a business relationship. This document becomes the foundation to the services that Evolent will provide to the health system. If the health system agrees to undergo the transformation, Evolent engages in a business relationship where there is a risk sharing agreement between the two organization. A risk sharing model is the preferred partnership model that Evolent looks to engage in as it demonstrates to the client that there is a vested interest to perform well and is willing to gain and lose throughout the contract term based on Evolent’s …show more content…
Once a health system has been implemented, the various operating units shift from implementation to operations. In this capacity, they are now in a traditional client/vendor relationship. The health system relies on Evolent to perform based on the agreement and requires that it not only operates but also oversees its operations and report out its results to the organization. While both organization has a vested interest in the success of the engagement, ultimately it is up to Evolent to deliver on the agreement to ensure a successful operating