Police departments also struggle with social media and keeping a positive image on websites. Police departments …show more content…
The New York Police Department (NYPD) started a survey in 2002 and found that “the public’s satisfaction was generally high” (Miller, Davis, Henderson, Markovic, & Ortiz, 2003). The survey found that the general public opinion remains stable if there is no coverage of media scandals, like shooting similar to Michael Brown. The NYPD’s survey also found that people who reported negative interaction with law enforcement also felt negative toward the officers in essence they concluded that the media has no effect on the public’s opinion of police officers. The NYPD found that the public’s opinion of police officers affects how police offers interact with them. At the same time, the more that officers are able to interact with the public, the more the public will be positive toward them if media outlets do not cause a big …show more content…
Korablev also found that in order to keep the media from distorting high profile cases, a useful approach is to have officers be able to detect citizens with emotional problems. Another study found that African Americans feel that race has played a role in their traffic stop. One way to prevent this thought was to teach officers to treat every person with respect and to act in a professional manor. In order to have officers act this way, more training can be done at the academy to have officers interact with different types of people. A final step to improve the public’s image is to use social media to the departments benefit. One way to use social media for police department advantages is by not having a higher presence of police officers in the areas where a high profile cases occurred instead they should release information for the public. Not all media outlets air videos that the public wants to see; most will air the videos to improve their ratings (Simmons, 2001). In order to improve the public opinion of police officers, the departments should allow the public to view the information they want after all cases have been closed. Departments also need to adapt new polices such as making a website that is public friendly where all information is easily