The Effect of Information Technology on the Operation of Commercial Banks in Nigeria
The effect of information technology on the operation of deposit money banks in Nigeria cannot be overemphasized. New and better information technology entails that banks can add the service ‘differentiator’ to their products in a way. However, enabling tools which developed information technology can provide will make a significant effect on the operations of deposit money banks in Nigeria . The key to efficient banking lies in maximizing the use of information technology. The brave new path of tomorrow’s banking will be on the …show more content…
1.3 OBJECTIVE OF THE STUDY:
Below are the objective of this study. 1. To ascertain how delivery time can be reduced through information technology and satisfaction given to customers. 2. To ascertain how information technology has effected on the performance of deposit money banks in Nigeria . 3. To determine how information technology has effected on the operation of deposit money banks in Nigeria .
1.4 RESEARCH QUESTIONS:
In striving to achieved the objectives of the study, the following pertinent questions need to be answered. 1. Is it possible to reduced customer waiting time in deposit money banks in Nigeria with the use of modern information technology? 2. Can customer satisfaction