"The anticipatory period [for experiential purchases] tends to be more pleasant...less tinged with impatience relative to future material purchases we're planning on making," explains lead researcher Amit Kumar. In an analysis of stories in the news media about long lines, "Those waiting for an experience tended to be in a better mood and better behaved than those waiting for a material good."
"The anticipatory period [for experiential purchases] tends to be more pleasant...less tinged with impatience relative to future material purchases we're planning on making," explains lead researcher Amit Kumar. In an analysis of stories in the news media about long lines, "Those waiting for an experience tended to be in a better mood and better behaved than those waiting for a material good."