Officer Hill behaved in an unprofessional manner and was verbally abusive towards me on two separate occasions: Tuesday, March 1st, 2016, and Monday, March 7th, 2016. In addition, during the second occasion, Officer Hill behaved in a threatening and intimidating manner when I requested the Supervisor On Duty. When asked, Officer Hill refused to provide either his badge number or first name.
I have a U.S. prescription for a Schedule IV medication that costs $800 per month in the U.S., but only $70 per month in Mexico. Without this medication, I cannot work or safely travel alone. I intend to start purchasing this medication in the U.S. as soon as my insurance coverage takes effect, but until then I can only afford to purchase this medication …show more content…
Upon entering, I got in the first line available. Officer Hill recognized me and singled me out, telling me to leave that officer’s line and come to his station. I did so and immediately told him that I had already spoken with Supervisor Regnava and been approved for entry. Officer Hill asked what I had with me and I answered “Medicine.” Officer Hill mocked my answer and became verbally abusive. I asked for the Supervisor On Duty as well as his name and badge number. He refused to both requests, which I repeated a couple more times before he finally acquiesced. He told me “Stay Here!” so that I would not be privy to his discussion with Supervisor Regnava. Still, I could hear some of the conversation, but not all. Supervisor Regnava informed Officer Hill that I was permitted to enter with my medication. Judging from the tone, I believe Officer Hill was defensive with the Supervisor On Duty, but I don’t know the exact words spoken. When I heard Officer Hill’s angry tone, I stepped to the left so that Supervisor Regnava could see me and said “This is the officer who hassled me last week, I would like his badge number to file a complaint.” Officer Hill then submitted to Supervisor Regnava and thrust the pharmacy bag at me, saying “Go ahead and complain!” I said in reply, “I will. You behaved in a very unprofessional manner.” He was then verbally abusive, saying “No, you behaved in an unprofessional manner!” Standing up for my rights as an American citizen is not unprofessional. Besides, it was Officer Hill who was at work, not me, and expected to conform to CBP professional
I have a U.S. prescription for a Schedule IV medication that costs $800 per month in the U.S., but only $70 per month in Mexico. Without this medication, I cannot work or safely travel alone. I intend to start purchasing this medication in the U.S. as soon as my insurance coverage takes effect, but until then I can only afford to purchase this medication …show more content…
Upon entering, I got in the first line available. Officer Hill recognized me and singled me out, telling me to leave that officer’s line and come to his station. I did so and immediately told him that I had already spoken with Supervisor Regnava and been approved for entry. Officer Hill asked what I had with me and I answered “Medicine.” Officer Hill mocked my answer and became verbally abusive. I asked for the Supervisor On Duty as well as his name and badge number. He refused to both requests, which I repeated a couple more times before he finally acquiesced. He told me “Stay Here!” so that I would not be privy to his discussion with Supervisor Regnava. Still, I could hear some of the conversation, but not all. Supervisor Regnava informed Officer Hill that I was permitted to enter with my medication. Judging from the tone, I believe Officer Hill was defensive with the Supervisor On Duty, but I don’t know the exact words spoken. When I heard Officer Hill’s angry tone, I stepped to the left so that Supervisor Regnava could see me and said “This is the officer who hassled me last week, I would like his badge number to file a complaint.” Officer Hill then submitted to Supervisor Regnava and thrust the pharmacy bag at me, saying “Go ahead and complain!” I said in reply, “I will. You behaved in a very unprofessional manner.” He was then verbally abusive, saying “No, you behaved in an unprofessional manner!” Standing up for my rights as an American citizen is not unprofessional. Besides, it was Officer Hill who was at work, not me, and expected to conform to CBP professional