Quality Control
Quality - Save-A-Lot produces and sells high quality products, that have their own brand names. The downfall of Save-A-Lot branding is popularity because of not having any national advertising campaigns like other brands such as Kellogg 's. Even though they don’t have the most popular products, grocery stores like Shoprite and Acme carry the quality of their products and are still their most important aspect.
Process - First the Save-A-Lot needs to look at its customer base and see what exactly the customer needs. After seeing what the customers buy, order these products in decent quantities, at decent expiration dates. After having the products ordered and delivered, they stock the products and wait for their sale as they …show more content…
For Save-A lot, we learned a few of their operational issues by interviewing a manager. One of their big issues that they face every day is inventory management. Since Save-A lot carries so many different types of products like personal care products, foods from baby food to frozen dinners, and an abundance of miscellaneous household products, large companies like Save-A-Lot do audits to check on how they control their inventory. These audits check to see how much product is being lost, sold and unaccounted for a certain time period. Many large businesses face this problem because not only the larger the store, but the larger quantity and types of inventory in the store can create more problems. Along with this inventory problem, Save-A lot also faces the problem of their inventory being sent in random spurts from the distribution center. Distribution centers send the store’s inventory by forecasting what they think is going to either be the new hot selling item or what items people will be needing that time of year. They get this data from the POS systems that record all of the data of products that are sold from each store. The problem each store faces is controlling their inventory. If the distribution center sends them product that they already have a large amount of, the store has to reset their floor plans, reorganize their storage facility, and figure out how to present these …show more content…
Label Prices w/ price comparison to that of popular low-cost stores. It would give the customer a visual price comparison, and really drive them to want to try the cheaper save-a-lot product. They will want to know how the quality will match up to that of a well-known brand, and be moved to save more money.
4. Hire a few more employees. There are plenty of times when there is a decent amount of customers in a save-a-lot store. At those times, it is difficult to get help, and time consuming to stand in those long slow-moving lines. Usually when I go to my local save-a-lot store, there is only two people working. One person is at the cash register, as another person is doing something completely different, and isn 't paying any attention to the customers. If there were more employees, it would allow save-a-lot to efficiently help customers and save customers from the frustrating wait times.
5. Replace their non-durable bags. Since save-a-lot does not give out free bags with purchases and sells them at 10 cents each, it frustrates the customer when they buy a lot of items. The customer is frustrated because the bags are not durable and people are not used to not receiving free bags with their purchase. If they were to sell durable bags, the customer would not mind the 10 cents as much, and be happier leaving the store, knowing that their bag will not break on
Quality - Save-A-Lot produces and sells high quality products, that have their own brand names. The downfall of Save-A-Lot branding is popularity because of not having any national advertising campaigns like other brands such as Kellogg 's. Even though they don’t have the most popular products, grocery stores like Shoprite and Acme carry the quality of their products and are still their most important aspect.
Process - First the Save-A-Lot needs to look at its customer base and see what exactly the customer needs. After seeing what the customers buy, order these products in decent quantities, at decent expiration dates. After having the products ordered and delivered, they stock the products and wait for their sale as they …show more content…
For Save-A lot, we learned a few of their operational issues by interviewing a manager. One of their big issues that they face every day is inventory management. Since Save-A lot carries so many different types of products like personal care products, foods from baby food to frozen dinners, and an abundance of miscellaneous household products, large companies like Save-A-Lot do audits to check on how they control their inventory. These audits check to see how much product is being lost, sold and unaccounted for a certain time period. Many large businesses face this problem because not only the larger the store, but the larger quantity and types of inventory in the store can create more problems. Along with this inventory problem, Save-A lot also faces the problem of their inventory being sent in random spurts from the distribution center. Distribution centers send the store’s inventory by forecasting what they think is going to either be the new hot selling item or what items people will be needing that time of year. They get this data from the POS systems that record all of the data of products that are sold from each store. The problem each store faces is controlling their inventory. If the distribution center sends them product that they already have a large amount of, the store has to reset their floor plans, reorganize their storage facility, and figure out how to present these …show more content…
Label Prices w/ price comparison to that of popular low-cost stores. It would give the customer a visual price comparison, and really drive them to want to try the cheaper save-a-lot product. They will want to know how the quality will match up to that of a well-known brand, and be moved to save more money.
4. Hire a few more employees. There are plenty of times when there is a decent amount of customers in a save-a-lot store. At those times, it is difficult to get help, and time consuming to stand in those long slow-moving lines. Usually when I go to my local save-a-lot store, there is only two people working. One person is at the cash register, as another person is doing something completely different, and isn 't paying any attention to the customers. If there were more employees, it would allow save-a-lot to efficiently help customers and save customers from the frustrating wait times.
5. Replace their non-durable bags. Since save-a-lot does not give out free bags with purchases and sells them at 10 cents each, it frustrates the customer when they buy a lot of items. The customer is frustrated because the bags are not durable and people are not used to not receiving free bags with their purchase. If they were to sell durable bags, the customer would not mind the 10 cents as much, and be happier leaving the store, knowing that their bag will not break on