We envision a digital system through which the government would distribute resources and solicit input. Our project is called BOTS.GOV, where, by utilizing the aforementioned technology trends, we will give citizens a way to talk directly to their government and of accessing troves of open data (i.e., the bot finds it) and government processes and services (i.e., the bot assists in filling out forms and wading through bureaucratic processes), and informing governments (via the bot) about problems, issues, and wants in real time. Citizen users would do this though simple smartphone, web-based, and voice activated (in anticipation of hardware such as Apple’s AirPods) applications similar to those they already use every day.
Understanding the …show more content…
In order to be a social innovation, a program or product must be novel and innovative—going significantly beyond what exists. The technology that we propose is not really new (although it will continue to evolve), but the application absolutely is. BOTS.GOV will use relatively common technology to exponentially improve many systems that are foundational to our society. It would generate an orders-of-magnitude improvement over the current form of government and therefore qualifies as meeting the second component of the definition as well. It is social …show more content…
The technology of BOTS.GOV basically exists (or will be within five years time); the political does not. Decision makers need to be convinced of the merits of reframing the governmental system through technology. We recommend that decision makers continue to embrace the benefits of technology that our tech sector is so skilled in producing. By situating Phase 1 in Pittsburgh, BOTS.GOV is able to utilize a local government that is open to innovation. These local decision makers will play a large role in providing the political will that is vital to the success of this project and convincing other decision makers of its merits and positive policy implications as BOTS.GOV grows horizontally and
Understanding the …show more content…
In order to be a social innovation, a program or product must be novel and innovative—going significantly beyond what exists. The technology that we propose is not really new (although it will continue to evolve), but the application absolutely is. BOTS.GOV will use relatively common technology to exponentially improve many systems that are foundational to our society. It would generate an orders-of-magnitude improvement over the current form of government and therefore qualifies as meeting the second component of the definition as well. It is social …show more content…
The technology of BOTS.GOV basically exists (or will be within five years time); the political does not. Decision makers need to be convinced of the merits of reframing the governmental system through technology. We recommend that decision makers continue to embrace the benefits of technology that our tech sector is so skilled in producing. By situating Phase 1 in Pittsburgh, BOTS.GOV is able to utilize a local government that is open to innovation. These local decision makers will play a large role in providing the political will that is vital to the success of this project and convincing other decision makers of its merits and positive policy implications as BOTS.GOV grows horizontally and