Frequent Flyer Case Study

Improved Essays
1. What other labels, like frequent flyer, exist in your surroundings that create a bias as to how we treat others? What are the consequences of labeling people?

A common label that exists in everyday life is idiot, or any word that indicates unintelligence in someone. Once this word is diagnosed to someone, anything that person does that contradicts the person’s intelligence is denied by the diagnoser. Similarly, as soon as Amy’s mother was thought of as a hypochondriac, or “frequent flyer”, the doctors neglected the idea that Amy could actually have something wrong with her. Just like when someone is labeled as a “pea brain”, the instant that person has a bright idea, many people would ignore the idea because, “It couldn 't be a good
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An example of this in chapter four was the “first date interview.” Job interviews follow a path of looking into the future based questions, and personal questions. This is because “a manager will be spending a lot of time with the person they hire; they want to make sure the person is a good fit” (76). The managers then make a hiring decision based on this poor questioning analysis. The questions do not present an accurate representation of the person’s working capabilities. The managers form their opinions on the applicants based off of their initial opinion; and once this opinion is made, they usually don 't reconsider it. This can relate to value attribution because the manager’s opinion can be shaped even before getting to know the applicant because of value attribution. If an applicant walks into the room wearing jeans and a T-shirt, then the manager is going to associate a low value with him. Contrarily, if someone walks into the room wearing a suit and a tie, the manager will probably associate him as very valuable. Regardless of the men 's resume or their likableness, the manager will always have it in the back of his mind that one man was dressed well, and the other was not. Value Attribution can contribute to diagnosis

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