Emotional intelligence is a set of qualities and competencies one possesses, it is the ability of an individual to recognize their emotions and the emotions of others. It is perhaps the intangible piece that one takes with them each day that affects how they manage their behavior and relationships with others and how they make daily decisions (Bradberry & Greaves, 2009, p.17). It is thought that perhaps a person’s emotional intelligence may be even more important than their actual IQ and that the level of emotional intelligence one has is seen as an extremely critical attribute to the level of success they may achieve. In Emotional Intelligence 2.0, it is said that this is mainly because “it’s the single biggest predictor of performance in
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This means being able to silence our own internal conversation and enter someone else’s world with our undivided attention. This is a skill that must be practiced to be mastered and most nurses are afforded opportunities to do so each day in their interactions with both their coworkers and patients by showing openness and compassion and being truly available when they are needed (Holland, …show more content…
Such as somatic diseases, alcoholism, and missing work as well as burnout syndrome. However, it has been shown that nurse leaders who not only continue to work on their own emotional intelligence growth, but also strive to promote the emotional growth of their subordinates help their subordinates to develop better therapeutic relationships with their patients and help them to develop better coping skills to decrease the level of stress they feel. Good nurse managers and leaders understand that when nurses are able to clarify the emotions they are experiencing and what about the situation brought them on, they are better able to regulate their emotions leading to decreased stress levels and lower instances of burnout syndrome (Landa & Lopez-Zafra, 2010). Regulating emotions also allows good nurse leaders to more consistently model positive behavior, elicit higher retention rates, optimal outcomes for their organizations and overall better patient satisfaction. This in turn leads to management being seen in a more positive light and the ability to build better functioning nursing teams (Feather,
This means being able to silence our own internal conversation and enter someone else’s world with our undivided attention. This is a skill that must be practiced to be mastered and most nurses are afforded opportunities to do so each day in their interactions with both their coworkers and patients by showing openness and compassion and being truly available when they are needed (Holland, …show more content…
Such as somatic diseases, alcoholism, and missing work as well as burnout syndrome. However, it has been shown that nurse leaders who not only continue to work on their own emotional intelligence growth, but also strive to promote the emotional growth of their subordinates help their subordinates to develop better therapeutic relationships with their patients and help them to develop better coping skills to decrease the level of stress they feel. Good nurse managers and leaders understand that when nurses are able to clarify the emotions they are experiencing and what about the situation brought them on, they are better able to regulate their emotions leading to decreased stress levels and lower instances of burnout syndrome (Landa & Lopez-Zafra, 2010). Regulating emotions also allows good nurse leaders to more consistently model positive behavior, elicit higher retention rates, optimal outcomes for their organizations and overall better patient satisfaction. This in turn leads to management being seen in a more positive light and the ability to build better functioning nursing teams (Feather,