The Clinical System Group IOM Report

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The Institute of Medicine (IOM) Report on Health Professions and Training mentions that physicians and other healthcare providers lack sufficient training and hence fail to provide high quality healthcare to patients [18].
The Clinical System Group, established in 1996 conducted a survey to analyze patients’ and doctors’ views on how health professionals talk to each other and what they say. Despite finding that both groups wanted most types of patient information shared freely, doctors estimated that most of the time important patient details were missing. The authors concluded by saying that documentation practices in various healthcare delivery systems, and communication between the healthcare professionals in those delivery systems was

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