The Children's Clinic Case Study

Superior Essays
Marlena Rivas
The Children’s Clinic-Sudden rapid growth
California State University of Dominguez Hills

The Children’s Clinic The Children’s Clinic “Serving Children and Their Families” (TCC) was founded in 1939 by a group of physicians and influential community people who acknowledged the importance of having right of entry to healthcare for all children. In speaking to Annie Bernie- Human Resource Generalist on Friday, November 28th, 2014. She had informed me that TCC was predominantly concerned with families from low income and who were at risk for healthcare problems. TCC has developed from offering weekly well-child care in one location to a full service health care center with nine different locations. They now have primary care services for children, teenagers and adults. TCC
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ADP allows everything to be in one place which helps Human Resource complete its tasks without loss of information. ADP also makes it easy for employees to gather the information they need in reference to their pay and current benefits. ADP is the key of working smarter not harder. However TCC needs improvement in providing better customer service to their employees and people outside of the organization. Since TCC has grown so rapidly they have not been able to hire other people for the Human resource department. They have managed to hire a few temps to help out with the work but they have not fully been able to hire other people needed for the department. So this leads to frustration among employees and other individuals outside the organization. Requested information is not being communicated to the individuals that are inquiring the information. They leave people waiting for answers and are not providing the service that they need to provide to their employees. They are so busy trying to work on the different

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