Additionally, it is crucial to provide disabled people with work trails that are important to measure their capabilities and to provide them with valuable work experiences which increase their subsequent employability. As well, information about promotional …show more content…
Diversity Management in the Hospitality Industry
The hospitality industry refers to a wide variety of service industries including tourism casinos, food service, and hotels (Blomme et al., 2010). Diversity has increased than ever before in the hospitality industry. In addition, the hospitality industry has people from many ethnic backgrounds (Gamio & Sneed, 1992). Mkono (2010); Devine et al. (2007); Madera (2013) stated that in many countries in the world, the hospitality industry has become a more diverse in ethnicities, cultures, and demographics.
Besides, Singal (2014) stated that DM in the workplace is necessary for service industries, such as hospitality and tourism more than other industries. In recent years, DM is an important topic for hospitality researchers (Manoharan et al., 2014). Managing age is necessary to satisfy workers in foodservice operations (DeMicco & Reid, 1988). Recruitment policies have an impact on hotels' performance (Sourouklis & Tsagdis,