Mulcahy: A Case Study

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“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability” (Adams, 2015, p. 101). Mulcahy was selected by as one of America 's Best Leaders in 2008. Although, this quote reflects her experience as Xerox CEO, a Fortune 500 company, it has strong implication for the business of health care. When the organization or corporation is a health authority, hospital, and/or some other health care service facility, the impact is of more considerable importance because the positive effects not only impact the employees of the health care facility but also enhance the delivery of …show more content…
An extensive literature search to assess the various healthcare based programs will be undertaken to determine what is the effect of comprehensive patient handling and transfer training on the rate of work related musculoskeletal disorders compared to minimal training improve job satisfaction within a twelve month timeframe. In the event this plan is not implemented, providing the stakeholders the evidence and knowledge to create a culture of well-being and safety, can demonstrate to their employees how they are valued, committed, and supported. The desired outcome of this proposed intervention is to promote organizational citizenship behavior which may facilitate employee commitment to the goals and values of the organization, job satisfaction, and enthusiasm for success of the program and thereby improving …show more content…
Their roles have a significant impact on the proposed change because of their different perspectives. They are in essence the consumers, clinicians, and policymakers (Mayeda-Letourneau, 2013).
Initiating a proposed change must have upper management and leadership understanding for required policy and financial support. Front line staff are integral to implementing and sustaining the program. Their insights as to the challenges and barriers are paramount. Engineering and purchasing departments may provide input into the feasibility of various products available. Educators are essential to the training of all staff. Risk management can identify trends in patient handling injuries and outcome measures for the efficacy of the proposed program. The clinical care decisions that are increasingly shared among the various stakeholders will have to balance the economic and the clinical consequences among stakeholders. Identifying the problems, solutions, and stakeholders are essential to make a critical connection for the success of the proposed program

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