The Better Boston Bean Case Study Summary

Decent Essays
The Better Boston Beans case focuses on ethical values of two employees that work together on the 4 p.m. to midnight shift in a local Boston coffee shop. Cindie Rosen is a new employee and Jeffrey Lyndell a seasoned employee who was recently demoted to assistant shift supervisor. For the past couple of weeks, Lyndell has been leaving prior to the end of their shift leaving Rosen being the only employee in the shop for the last hour with the responsibility of taking care of customers and closing the store. Rosen feels that this is wrong and has started to become concerned especially on one night when 10 Japenese tourists came in the shop and noticed her struggling with filling the orders and answering the call. One of the tourists also commented

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