Population
The patient population that will be focused on in this assessment is an adult surgical unit. This surgical unit has 30 beds. The surgical unit provides care to a wide variety of patients that include general surgical patients to trauma patients. Half of the unit is designated for general surgical patient care, and the other half is for surgical intermediate patient care. On the general surgical side, the nurse ratio is 5 patients to 1 nurse. On the surgical intermediate side of the unit, the nurse-to-patient ratio is 3 patients to 1 nurse. The surgical unit has an estimated 75 employees. Of those 75 employees, around 45 of those are registered nurses. A balanced scorecard will be created to help the unit improve the unit’s benchmark performance measures. The balanced scorecard will help to address areas the unit can improve in quality, performance, safety, and employee engagement. Outcome Measures
There are four measures discussed in this assessment which are performance, quality, safety, and employee engagement. This section will outline the measures for those four measures. The outcome for performance measure is to improve patient …show more content…
Though there are many advantages such as giving the units multiple measures to improve upon that are not only patient care focuses and the encouragement of staff engagement. For this section there of these advantages will be discussed. “A well-crafted strategy map tells the story of how the organization creates value for customers, business owners, employees, and other stakeholders and it adds a new level of clarity to conversations around performance and results” (The Benefits of Balanced Scorecard Strategic Planning and Managment, 2016). The first advantage identified is, it helps build a shared and individual accountability. The second advantages is the improved communication. The third advantage is the use of data-driven decisions and
The patient population that will be focused on in this assessment is an adult surgical unit. This surgical unit has 30 beds. The surgical unit provides care to a wide variety of patients that include general surgical patients to trauma patients. Half of the unit is designated for general surgical patient care, and the other half is for surgical intermediate patient care. On the general surgical side, the nurse ratio is 5 patients to 1 nurse. On the surgical intermediate side of the unit, the nurse-to-patient ratio is 3 patients to 1 nurse. The surgical unit has an estimated 75 employees. Of those 75 employees, around 45 of those are registered nurses. A balanced scorecard will be created to help the unit improve the unit’s benchmark performance measures. The balanced scorecard will help to address areas the unit can improve in quality, performance, safety, and employee engagement. Outcome Measures
There are four measures discussed in this assessment which are performance, quality, safety, and employee engagement. This section will outline the measures for those four measures. The outcome for performance measure is to improve patient …show more content…
Though there are many advantages such as giving the units multiple measures to improve upon that are not only patient care focuses and the encouragement of staff engagement. For this section there of these advantages will be discussed. “A well-crafted strategy map tells the story of how the organization creates value for customers, business owners, employees, and other stakeholders and it adds a new level of clarity to conversations around performance and results” (The Benefits of Balanced Scorecard Strategic Planning and Managment, 2016). The first advantage identified is, it helps build a shared and individual accountability. The second advantages is the improved communication. The third advantage is the use of data-driven decisions and