Case Study: The Battle Over Working As A Virtual Group

Great Essays
The case studies “The Battle Over Working as a Virtual Group” and “How Do You Manage Conflicting Needs and Goals?” are great examples of what truly happens in small groups everywhere. While “The Battle Over Working as a Virtual Group” (VG Case for short) displays what can potentially happen when forming a group that only communicates via the Internet and other means besides face-to-face interaction, it compares in many ways with “How Do You Manage Conflicting Needs and Goals?” (N&G Case for short); but also contains many differences as well.
Looking at the VG Case, we see a group who was assigned an oral report about the Civil War and it was decided to make the group a virtual group in order to not find it necessary to meet face-to-face. It is obvious that the group was
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Introduce Schutz’s Theory – “an elaborate theory of interpersonal behavior”…that suggests…”three basic human needs influence individuals as they form and interact in groups” (Beebe, 2015, p. 57). The three needs include: inclusion – the feeling of being welcomed; control – the need to have control or to be controlled; and affection – drives people to give and receive emotional support. Schutz’s Theory can be used easily with this case study. The group members start out as agreeing to make the group a virtual group, due to lack of availability to meet across the members. This always takes away from the affection of the group. Without that personable face-to-face interaction, it’s hard to pick up on certain things that are said, and also the lack of nonverbal communication can hinder the ability to feel a stronger connection with one another. This is also knows as cues-filtered-out theory. Cues-filtered-out can be averted by adding emoticons in messages to show emotion, rather than just wall after wall of

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