Although some people consider the increasing use of technologies in the hotel industry as a threat, technologies are an additional value, since it contributes to a customized guest …show more content…
However, due to the increasing demand for technologies, new vacancies arise in other industries, such as the technology sector. Nowadays, it is becoming more common to make a career switch and to educate in a different industry. As Stacey Rapacon states: "The single career path or job-for-life certainly isn't dead, but it's becoming more and more likely that people will go through at least one career change in their lifetime." Thus, despite the fact that innovation causes a loss of jobs in the hotel industry, new jobs arise in other industries. In addition, the replacement of human employees by technologies reduces the hotel its costs. Even though technologies, such as robots, require a large investment on the short term, the labour costs reduce on the long term. First, robots work more efficient than human employees, since they can work 24 hours for 7 days a week without getting tired or sick which results in lower labour costs. Furthermore, the hotel does not have extra costs, such as the insurance costs of human employees (Loong). The hotel can invest the saved labour costs for using robots instead of human employees in other departments of the hotel which is good for the economy. For example, the money can be invested in new technologies or in a manner that the customized