Tawam Hospital Case Study

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Tawam Hospital was built in 1979; according to the SEHA annual report 2012, the hospital has 461 beds available for use. It has been managed since early 2006 by Johns Hopkins Medicine International and provides comprehensive tertiary care for patients in Abu Dhabi’s Eastern Region.
Tawam Hospital includes many departments ambulatory and dental services, also, the hospital provides a wide spectrum of services including Emergency, Critical Care, Medical, Surgical, Oncology, Maternal and Child Health services. The Department of Oncology at Tawam Hospital has been the major provider of cancer care in the UAE for more than three decades. It is the only clinical Department in the UAE that provides the whole spectrum of services, including Oncology, Haematology, Radiotherapy and Palliative Care.
According to SEHA annual report 2010, the occupancy rate in Tawam Hospital is around 73%, and the average daily census is about 326 (see figure 1 and 2 for more utilization indicators).

The strategic plan cycle in Tawam Hospital:
According to Latham & Watkins (2013), Health Authority - Abu Dhabi (HAAD), the regulatory body of healthcare in Abu Dhabi, and Abu Dhabi Health Services Company (SEHA), the operator of public healthcare assets.
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Hamad Al-Ahbabi and Mrs. Antoinettee Yazbeck the manager of the strategic plan department, the planning process has many steps, but SEHA and HAAD are putting together the programs and the initiatives. At the beginning the hospital aligns it is an internal strategy that each department meets internally with the chief and the director of the same department. They have three options whether to continue at the same business, or to expand their previous services, or to implement a new service. The template for this meeting received from SEHA and the timeline for this step is not more than two weeks for each department to list their

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