T & L Medical Transportation Balance Scorecard Analysis

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Currently, at my place of employment, T & L Medical Transportation, in Edison, NJ, the balance scorecard method is used to identify various internal functions and their ensuing outcomes. In addition, T&L Medical Transportation implements balanced measurements to gather feedback for their organizations in order to assist in applying strategies and objectives. These balance scorecard strategies that the company use varies: from customer satisfaction to everyday initiatives for strategic planning in transportation. At T&L Medical Transportation, they currently employ around 60 drivers and staff. Still, the goal of the organization is to provide the best feature for non-emergency transportation services for safe, reliable, and affordable for individuals to utilize for their …show more content…
By using the Balances Scorecard approach, T&L Medical Transportation would be able to recognize objectives within each of the four categories, that aligns their chain of command by expressing to each manager their own scorecard with specific goals in each of those categories; therefore, the system forces each manager on a balanced level of performance in the organization (Harmon, p.50, 2008). This type of information would enable T&L to develop and further refine its organization and the services they provide, in order to stay competitive, and ultimately to stay in

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