Callahan’s Irish Pub is an authentic Irish pub in Warren, Ohio. Callahan’s is a successful business that continues to succeed in good and bad economic times. Callahan’s has top notch customer service that is big part of Callahan’s success. Callahan’s implements new and innovative technology to stay successful in the current business world. The operations at Callahan’s keeps Callahan’s successful no matter how the market is performing. Callahan’s does an excellent job creating wealth and is a successful business. Callahan’s was established in 2004. Callahan’s currently employs five employees and sells beer, wine, and spirits in addition to American and pub cuisine. Every year alcohol sales in America consistently reach hundreds of billions
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Mistakes cost you both time and money, and although mistakes are never unavoidable, Callahan’s is successful because Habosky implements many things that minimize mistakes and allow for more wealth to be built. As Nickels states, the more you can produce in any given period, the more you are worth to companies. (Nickels) This philosophy is how Callahan’s trains employees. Employees must master all basic American and international drinks in addition to being able cook all food items before being placed on the schedule. (Habosky, 2015) Employees are trained in cash register competency and taught technology troubleshooting techniques. (Habosky, 2015) Employees go through visual food presentation techniques and are required to learn efficiency techniques that maximize time on the job site. (Habosky, 2015) Finally before being placed on the payroll all employees must complete a day shift and night shift “dry run” without any major issues. This extensive amount of training gives employees much more empowerment, which is essential to producing high-quality goods and services. (Nickels) Habosky states that empowerment isn’t a given. “You can teach a monkey to make drinks, if you’re going to hire someone they must be competent, accountable, and have a personality that allows them to attract and sell to customers.” (Habosky, 2015) Callahan’s institutes a double interview hiring process and various types of background checks to insure that employees can meet the business’s needs and requirements. (Habosky, 2015) Jon Taffer states, “It’s your people stupid! Everything comes from our people. Our front line is our bottom line. You must hire people that have magnetic personalities that are true business assets.” (Taffer,
Mistakes cost you both time and money, and although mistakes are never unavoidable, Callahan’s is successful because Habosky implements many things that minimize mistakes and allow for more wealth to be built. As Nickels states, the more you can produce in any given period, the more you are worth to companies. (Nickels) This philosophy is how Callahan’s trains employees. Employees must master all basic American and international drinks in addition to being able cook all food items before being placed on the schedule. (Habosky, 2015) Employees are trained in cash register competency and taught technology troubleshooting techniques. (Habosky, 2015) Employees go through visual food presentation techniques and are required to learn efficiency techniques that maximize time on the job site. (Habosky, 2015) Finally before being placed on the payroll all employees must complete a day shift and night shift “dry run” without any major issues. This extensive amount of training gives employees much more empowerment, which is essential to producing high-quality goods and services. (Nickels) Habosky states that empowerment isn’t a given. “You can teach a monkey to make drinks, if you’re going to hire someone they must be competent, accountable, and have a personality that allows them to attract and sell to customers.” (Habosky, 2015) Callahan’s institutes a double interview hiring process and various types of background checks to insure that employees can meet the business’s needs and requirements. (Habosky, 2015) Jon Taffer states, “It’s your people stupid! Everything comes from our people. Our front line is our bottom line. You must hire people that have magnetic personalities that are true business assets.” (Taffer,