According to the information from the pie chart, although 18% of customers were unsatisfied with Woodty’s , about 64% of the customers were still content with it in 2016, of which 17% were extremely satisfied with it. The remaining 39% was taken up by those who had a neutral attitude towards the evaluation of Woodty’s brand.
Comparing the results of Woodty’s customer satisfaction scores in 2015 and 2016, the number of customers who were dissatisfied