Swot Analysis For Social Work

Decent Essays
Strengths:

Ayanda greets the client in a polite and a professional tone.

From here, she does a good job confirming the disbursement date and the expectations should arrive next day.

She goes further to offer the UPS tracking number to allow the client to track the packages.

She ends the call strongly with inquiring if any further assistance is needed and the call ends on a polite note.

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