Susan Mocsan's Case Study: Effloying An Employee With Low Self-Esteem

Great Essays
Writer’s Choice: Assignment 3
Student’s Name
Institution

Writer’s Choice: Assignment 3
Questions on Case 9.A
It is evident from the case study 9.A that Susan Mocsan is handling an employee with low self-esteem. Such an employee relies on positive evaluation and recommendations from seniors; something that Mocsan is aware of and is currently managing through a participative leadership approach. The stated strategy suits employees who have a high ability, but are low on motivation. The plan develops motivation by building employee confidence through shared decision-making in a supportive relationship. Evidently, Susan implements this governance style through mutual goal setting with the member of staff. The worker subsequently
…show more content…
Likewise, numerous barriers to effective communication abound ranging from the organization size, reporting structure and the amount of information to be shared. In Tricia’s case, these restrictions entail improper listening habits, language, information conveyance tools, employee perception, and feedback. To overcome the mentioned obstacles, Tricia employs a strategy of sitting down and talking face-to-face with new staff members and walking around chatting with the other workers. Essentially, the identified approach ensures the passage of information and clarification of unclear aspects in a better way than a flyer or a poster would have done. In handling the language barrier, Tricia entrusted the ‘old-timers’ with the responsibility of establishing a proper work culture and language during the change. Additionally, she constantly asks for feedback from employees to ascertain areas of improvement in the system. Consequently, this timely and accurate feedback informs her of employee awareness of developments, and their appreciation of the effort towards goal …show more content…
Moreover, allowing them to handle team representatives would motivate them to follow the value chain even further from the manufacturer to the end user. Eventually, increasing the level of the clerks’ task significance would create a relationship between their actions and the end products. Likewise, the clerks will be motivated if a team receives a customized sports gear or equipment the clerk researched and saw at the manufacturer. In the end, the students would enjoy working even into their schooling days due to the excitement and the challenging experience provided in the sports equipment

Related Documents

  • Improved Essays

    Had the management involved the employees in the decision making process, they would have avoided the employees revolting back on the changing ratios of the Scanlon Plan. An organization’s most important assets are its employees, so it is important to keep the employees happy and their morale’s high. This can be achieved through Motivation. Motivation helps employee’s morale to be high and the organization can achieve better production rates.…

    • 755 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Layla Micheli Monica Malt LVN 121 11/17/2017 What were the Contributing Factors to the problems in this Case? Describe them by category below. Equipment (design, availability and maintenance) The Pyxis machine is designed to calculate patient medications and doses accurately and should have alerted the nurse when the dosage was too high for a pediatric patient.…

    • 1228 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    The cmpany that I currently work for is Cracker Barrell Old Country Store INC. As the lead TOGO server I am responsible for implementing changes to the TOGO processes as well as training all new TOGO hires and furthered training of current employees on any new processes or changes that are implemented. The change that will be taking place in the near future is a new TOGO and catering process, which includes many changes to the current process as well as the addition of new steps, services and menu choices to the process. The change goal is the new TOGO procedures and Catering introduction being implemented effectively. The purpose of the change and introduction of the new process is to increase the amount of TOGO order volumes, increase simplicity…

    • 552 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Some of the specific principles that were illustrated in the Home Depot's Extreme Communication Makeover was the streaming on formal communication and improvement of formal communication across different languages. Home Depot grew very quickly and very vastly, and there accumulated many employees and grew to need to communicate in more than English. They formed a contract with an international translation service sand improved the language barrier with employee handbooks, operational manuals, and other functional documents. This is an example of a downward communication from a higher level organization to the lowest level (ORG). They also improved the upward communication by contacting with Reflexis Systems,s which helped managers report…

    • 264 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    If the motivation of the employees is high, there will be increased employee retention, higher productivity, and increased profitability. The purpose of this research paper is to attempt to show how proper motivation…

    • 672 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Berman et al. (2016) state, “More communication can often make both workers and their managers better off” (p. 228). Communicating about everything from job requirements to details about specific challenging assignments can facilitate increased job engagement through positive interactions. Part of the communication process should include provisions for providing feedback to staff. “Feedback is evaluative information given to employees about their performance or behavior,…

    • 1231 Words
    • 5 Pages
    Great Essays
  • Decent Essays

    Worked to pull team members together into a cooperative, supportive, and highly successful team by engaging with each member for input to taskers and suspenses. Created an environment of support, boosting the confidence of individual team members, allowing them to do their best by providing verbal and written guidelines. This resulted in logistics items being shipped to support other programs, (example Maingates.) Provided support across the program when needed to ensure that the mission was successful. When it was determined that Capability Package Integration needed assistance during VALEX and Field Execution, I provided logistic team members to act as SMEs and work with the Trail Boss members.…

    • 253 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Diego Andrade Mrs. Williams English 73x October 10, 2016 Drive In the book Drive by Daniel F. Pink he talks about how the use of rewards and punishments to control our employees prediction is an antiquated way of managing people. Pink advocates that one way on how to maximize the employees enjoyment and productivity of 21st century work is by upgrading our philosophy so that it can include autonomy, mastery and purpose. Pinks theory of moving from motivation 2.0 to motivation 3.0 is extremely useful because it sheds light on the different problems of how motivation 2.0 is needed to be updated so that it can be improved. In this essay I am going to tell you a bit about my motivation and how I manage to keep my motivation going even after so…

    • 1237 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Low Self-esteem and Compromising Behaviors Among Adolescents Self esteem issues in adolescents is a hugely common issue, but there are rarely any studies done to examine how it has an effect on an adolescent’s life. This is an important area to research because knowing more about what drives adolescents to make poor choices can help educate and help teens that may be more at risk. Adolescents with low self esteem are perceived as more likely to fall victim to peer pressure and therefore engage in risky behaviors. The purpose of this journal is to understand whether adolescents with low self esteem are more likely to engage in inappropriate behaviors such as early sexual activity, drug use, and poor nutrition and hygiene habits by using various…

    • 1025 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Abbot’s weak integration also leads to dysfunctional conflict between Frank and Nolan. Specifically, administrative intensity is low as evidenced by Nolan’s professional relationship with Frank and the other executives. Nolan has an extremely large span of control because he insists on employees at all levels of the company reporting to him. Therefore, he cannot oversee and give guidance to all of these employees. While Nolan seeks to oversee each employee at Abbot, his large span of control does not allow him to oversee all decisions in reality, which leads to a high level of decentralization.…

    • 1756 Words
    • 8 Pages
    Great Essays
  • Superior Essays

    Principles of Motivation Adair presents an overview of two sociological views, Maslow’s Hierarchy of Needs and Herzberg’s Hygiene Theory, that have dominated motivational theory for seventy years. Maslow raised awareness of the power of individual needs for safety, social, and esteem to motivate or demotivate human actions or decisions. While Herzberg expanded the picture of motivation to consider the influence of environmental factors such as recognition, salary, interpersonal relations; he only acknowledged them as sources of dissatisfaction not motivation. Although the concept of motivational leadership remained foreign to both Maslow and Herzberg, their work shone light on two key principles of motivation; intrinsic needs and the importance of developing a motivational environment.…

    • 1141 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Effective leadership could contribute to the success of change. Leadership plays an important role in mobilizing organizational change, as can be seen in the Kodak case. According to the trait theory, effective leadership should have some key traits. Generic traits of the leaders might be similar, for example, Carp and Perez have some common traits such as job-relevant knowledge (Kirkpatrick and Locke, 1991). However, it cannot be easily concluded that traits alone are sufficient for effective leadership or the absence of some of these traits make them any less leader, because trait theory ignore the interaction between leaders and their followers as well as other situational factors (Robbins and Coulter, 2002).…

    • 1079 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Human resource management (HRM) It is the management of the staff of a company it involves making sure that the business uses its staff effectively, in order for the business to run the best way possible and to be a successful business. The key among them is deciding what staffing needs you have. Weather to use independent contractors which the company does not withhold taxes, or hire employees which the company withhold income tax you need one of them to fill these needs. Training the best employees.…

    • 1164 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    Communication is one of the most underestimated weapons in an organisation. While most firms focus on their business strategies, the prime concern lies amongst the employees and their poor communication skills. An ideal set up of any organisation would be effective communication between different departments to capitalize the strength and overcome the weaknesses so as to improve the overall health of the organisation as well as maintaining the morale of the employees (Dennis Tourish and Owen Hargie, 2004). Every department is dependent on the other whether directly or indirectly as such it is essential for each and every employee to realize that one cannot survive in isolation. Inter-departmental communication breakdown occurs in different…

    • 1531 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    One of the roles of an entry-level Human Resource professional is to be aware of what actions are effective to maintaining high employee morale. If employees are discontent with their job it will negatively impact their work. Maintaining high employee morale should be a priority to Human Resource professionals which will require entry-level Human Resource professional to exceed administrative duties and act strategically. High-quality employees provide businesses with a competitive advantage amongst its competitors. To keep these employees motivated and satisfied it is imperative to reward them for their service with compensation.…

    • 736 Words
    • 3 Pages
    Improved Essays