Surface Acting Analysis

Improved Essays
Based on Lila’s assessment results she does unexpected things and is often in a bad mood. Carlyle’s results show he wants to be alone but enjoys leadership roles. While Feng is stressed out easily and wants to keep others at a distance. All three have accomplished a level of success in their careers and continue to express a desire to go further up the career ladder. As their Executive Coach, I am noticing all three may be dealing with deeper psycho-emotional issues (Smith, 2007) than coaching can address due to the possible presence of surface acting. Surface acting is when an executive (i.e. client) within an organization will attempt to hide their true feelings about the level of stress they are experiencing by exhibiting false (e.g. facial

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