Support staff are essential in the support & care of all individuals who live within a residential setting in Health & Social Care. These roles can be very mentally & physically challenging & draining on support staff, so management need to be very aware of how many hours a week staff are working & how their shift pattern is set out. All staff have very different stamina & ability to deal with tiredness & situations, so the manager must look at each person individually. They must be very observant of staff & look for fatigue, short temper & minor mistakes. If this starts to occur, it should be highlighted to the staff & discuss strategies or possible reduction in hours if required. The service must be effectively staffed, so sometimes
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It is essential that the staff who are employed to help support the individuals have a wide range of skills, knowledge, backgrounds & beliefs. By having a wide range of staff, the individuals will have access to a more varied & person centred support. As manager I am fully aware of the needs of the individuals who reside in the service, so when I interview & employ new staff, I ensure that I will evaluate their skills, experience, knowledge, background & general interests in life to be able to provide the individuals a very varied type of support. It can be very difficult to find quality applicants to join the team at the service, so there can be times where, as manager, I need to talk to applicants & find out their interests & strengths. If this is difficult to determine, the final, & possibly best way to gauge how they will react to the individuals, is by actually spending time & interacting with them. On the whole, I feel these ways are effective as we have quite a diverse selection of staff at the service I manage, with many different ages, genders, beliefs, experiences & abilities, which ultimately benefits the individuals we support. Should any staff member leave, I will attempt to replace them with someone who has similar skills & experience where this is at all
It is essential that the staff who are employed to help support the individuals have a wide range of skills, knowledge, backgrounds & beliefs. By having a wide range of staff, the individuals will have access to a more varied & person centred support. As manager I am fully aware of the needs of the individuals who reside in the service, so when I interview & employ new staff, I ensure that I will evaluate their skills, experience, knowledge, background & general interests in life to be able to provide the individuals a very varied type of support. It can be very difficult to find quality applicants to join the team at the service, so there can be times where, as manager, I need to talk to applicants & find out their interests & strengths. If this is difficult to determine, the final, & possibly best way to gauge how they will react to the individuals, is by actually spending time & interacting with them. On the whole, I feel these ways are effective as we have quite a diverse selection of staff at the service I manage, with many different ages, genders, beliefs, experiences & abilities, which ultimately benefits the individuals we support. Should any staff member leave, I will attempt to replace them with someone who has similar skills & experience where this is at all