Essay about Supply Chain Management : Starbucks

722 Words Apr 20th, 2016 3 Pages
Supply Chain Management imposes management of convoluted dependencies between groups, departments and associate companies across international boundaries. Supply Chain Metrics might comprise measurements for procurement, inventory, warehousing, production, material handling, transportation, packaging and customer service. There are numerous metrics that may be adapted to score Supply Chain Management performance. Accomplishment is the essential measure of end-to-end supply chain performance. The most challenging point of the supply chain is to deliver precisely what the customer ordered in the right place and in the right time. Accordingly, Starbucks adopt the best order metric to evaluate its gross performance and figure out what the company needs to work on to satisfy its customers ' demands. According to Peter Gibbons, the executive vice president global supply chain operations of Starbucks, this has been a powerful metric to generate profound change (2014). Fulfilment of 100% ideal order performance is not probable, but the company is using all its constituents to reach the maximum possible. Starbucks strives for ultimate performance to find out what they have to alter or to boost to permit the supply chain to please customers. However, sometimes changes can come from the customer to reflect the way the company manage demand. Starbucks did not neglect customer service metrics and accomplishment metrics that inflate performance. Earlier, Starbucks had a concept that…

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