Introduction
Cisco Systems Inc. is a company based in San Jose, California at the center of Silicon Valley and deals with the development, manufacturing, and selling of different hardware used in networking, telecommunication, and other technological gadgets. They provide both services and goods to their customers as their mode of providing technological solutions to their large customer base which comprises of America as well as other parts of the world. The company’s supply chain is complex, highly diverse and extensive owing to its broad customer base as well as many types of products that it produces. With over 300 families of products being sold all over the world, the company has one of the most complex supply chains in the world. The …show more content…
The problem as highlighted in the report was on the challenges that Cisco Systems encountered after its number of customers had increased without a substantial investment in a more elaborate supply chain. Furthermore, the company's nature of diverse products range was another issue which made the company encounter high numbers of customer complaints. Moreover, the lead-time of many of the orders placed in the company increased a lot during that period. This then called for drastic measures to address the issue …show more content…
Firstly, the company adopted a global structure in addressing the production, transportation, and the supply of its products. Further, the approach of localization was critical in reducing the inventory time for its customers. Moreover, the improvement and integration of the company's systems was another major change adopted by the organization.
There are a number of benefits that the organization ripped from the adoption of the new system. For instance, the customer retention rate went higher as orders would be delivered within the stipulated time. Further, the company's revenues went high as shipments were delivered at proper time. Moreover, the company got to a better position in relationships and alignments with its partners as its competitiveness in the market became better.
The other area addressed by the report is on the challenges which came with the change in the supply chain of Cisco Systems Company. As explained, the company had to address the costs of change. Furthermore, change management was another great challenge as the organization had to dedicate resources to factors such as skills improvement among others. Moreover, the new change had an effect on the organization's structure and therefore, it took dedication and strive for the company to ensure that the change was
Cisco Systems Inc. is a company based in San Jose, California at the center of Silicon Valley and deals with the development, manufacturing, and selling of different hardware used in networking, telecommunication, and other technological gadgets. They provide both services and goods to their customers as their mode of providing technological solutions to their large customer base which comprises of America as well as other parts of the world. The company’s supply chain is complex, highly diverse and extensive owing to its broad customer base as well as many types of products that it produces. With over 300 families of products being sold all over the world, the company has one of the most complex supply chains in the world. The …show more content…
The problem as highlighted in the report was on the challenges that Cisco Systems encountered after its number of customers had increased without a substantial investment in a more elaborate supply chain. Furthermore, the company's nature of diverse products range was another issue which made the company encounter high numbers of customer complaints. Moreover, the lead-time of many of the orders placed in the company increased a lot during that period. This then called for drastic measures to address the issue …show more content…
Firstly, the company adopted a global structure in addressing the production, transportation, and the supply of its products. Further, the approach of localization was critical in reducing the inventory time for its customers. Moreover, the improvement and integration of the company's systems was another major change adopted by the organization.
There are a number of benefits that the organization ripped from the adoption of the new system. For instance, the customer retention rate went higher as orders would be delivered within the stipulated time. Further, the company's revenues went high as shipments were delivered at proper time. Moreover, the company got to a better position in relationships and alignments with its partners as its competitiveness in the market became better.
The other area addressed by the report is on the challenges which came with the change in the supply chain of Cisco Systems Company. As explained, the company had to address the costs of change. Furthermore, change management was another great challenge as the organization had to dedicate resources to factors such as skills improvement among others. Moreover, the new change had an effect on the organization's structure and therefore, it took dedication and strive for the company to ensure that the change was