If the student applied the ethnographic interviewing techniques of listening and asking broad based questions, Mrs. McNeil may not have assumed a defensive or argumentative position with the student. During the interview the student asks questions that are to narrow and specific to Mrs. McNeil’s health status, residency and employment status, which upsets Mrs. McNeil. If broad based questions were asked, Mrs. McNeil could have had more control of the conversation and shared information that she felt conformable sharing with the student; the student could then ask follow up questions based on information shared by Mrs. McNeil instead of directing the conversation with specific questioning. Also, the student occasionally lacked the technique
